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Support specialist

Considering positions:
Support specialist, Оператор контакт-центру, Менеджер з продажу
Age:
47 years
City of residence:
Novovolynsk
Ready to work:
Remote

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Orysia Sai
Phone: [open contact info](look above in the "contact info" section)/Whats/App
E-mail: [open contact info](look above in the "contact info" section)

Сurrently registered and living in Novovolynsk,Ukraine

EDUCATION AND TRAINING:
• Master Degree in International Business Management at Lviv National University of
Veterinary Medicine (2015-2017)
• Master Degree in Veterinary Medicine at Lviv State Academy of Veterinary Medicine,
Lviv (2001-2003)

COURSES:
• Training “Process in Crew Maning” (2023)
• Kundalini Yoga Teacher`s Courses KRI Level 1(2024)
• Sound Healing courses (2021)

W ORK EXPERIENCE :
Position: Manager
Company: Diya Restaurant (Delft, Netherlands, 2024)
customer service

Position: Country Manager
Company: “Willows Nutrition” LTD (2014- 2022)
Willows Nutrition is a family owned distributor of raw materials for Food, Healthcare, Sports
and Animal Nutrition industries. The head office is based in Ireland and I was country
manager for Ukraine. I was responsible for the communication between foreign and
Ukrainian companies, organizing logistics including customs and quality control, liaising with
customers and attracting new customers. I was accountable for both sales and purchases in
Ukraine and abroad.
My main function was to conduct negotiations and support business relations between the
Irish and Ukrainian parties. Thanks to my communication and diplomatic skills, and the
acquired experience in understanding the peculiarities of mentalities, we managed to build a
successful cooperation and a reliable business for 8 years

Position: Chief Specialist
Company: Department of Veterinary Medicine (2003 -2014)
Implementation of state veterinary and sanitary control and supervision, ensure quality
standards are met in the veterinary area and meat production facilities.

Position: Official Veterinarian
Company: Poultry Farm “Poltrex” (2002 -2003)
Quality and process control for incoming live-stock and outgoing production according to the
state standards, processing of documentation.
P ROFESSIONAL SKILLS AND COMPETENCES:

Language skills:
Ukrainian, Russian - mother tongue
English – advanced/upper intermediate
Polish - fluent conversational level
Italian – A1
Germany – A2

Computer Skills:
Professional user of Windows
Advanced user of Microsoft Office, Excel

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