Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/13328917/

Education

ЛФК ХПП НУХТ

Виробництво харчової промисловості
Unfinished higher, from 2022 to 2025 (3 years)

Knowledge and skills

• Ввічливість
• Грамотна усна та письмова мова
• Доброзичливість
• Стресостійкість
• Привітність
• Ведення документації
• 1C
• Adobe Lightroom
• Стажування нових працівників.
• Урегулювання конфліктів
• Знання каси
• Оформлення повернень
• Проведення касових операцій
• Працьовитість
• Продаж
• Відповідальність
• Навчання персоналу
• Бажання вчитися і розвиватися
• Здатність до навчання
• Старанність
• Неконфліктність

Additional information

📄 RESUME

Position: Front Desk Administrator / Receptionist

Yuliana, 20 y.o.
🧾 Professional Profile

Client-oriented and detail-focused professional with experience in customer service and administrative support. Skilled in communication, guest interaction, and maintaining high service standards. Quick learner with strong adaptability and a natural ability to create a welcoming atmosphere for guests.

Motivated to grow within the hospitality industry and develop leadership potential in a professional environment.


💼 Work Experience

Experience in customer service across various fields

Work with documentation and administrative processes

Experience in jewelry craftsmanship (high attention to detail, precision, aesthetics)

Training and onboarding of new staff members

🎓 Education
Food Production Technology

🛠 Key Skills

Guest service and communication

Cash handling and basic financial operations

Administrative and document management

Team collaboration and support

Fast learning and adaptability

Conflict resolution and stress management


🌍 Languages

Ukrainian — native

English — B1 (actively improving, working towards higher proficiency)


🍸 Additional Qualifications

Completed bartending course
Passion for creating cocktails and beverages
Strong interest in hospitality and service excellence

🌟 Personal Strengths

Responsibility and reliability

Positive attitude and emotional intelligence

Strong interpersonal skills

Initiative and willingness to grow

No bad habits



🎯 Career Objective

To join a high-standard hospitality environment where I can contribute to exceptional guest experience, continuously develop my professional skills, and grow within the company.