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Bohorskyi
Bohdan
TECHNICAL SUPPORT

Experience highlights Personal traits
Experience in work with MS Purposeful, sociable, fast
Word/Excel/PowerPoint learner, result oriented,
• Experience in work with Dynamics 365 self-organized. I consider
CRM (sales, marketing) myself quite responsible. I
• Experience in work with position myself more as a
Jira/Confluence team player who tries not
• Preparation of project documentation to let down its members. I
• Support existing projects
always set myself certain
• Users training to use the system
goals in order to see the
• Formalization of customer
vector of development.
requirements (active interaction with
the customer)

Work experience
TECHNICAL Support users to use the CRM
SUPPORT TEAM system, answer on a users
April 2022 – June questions about how to solve
Contacts 2023 their problems in work with the
TcomTech system
Mobile phone: +38 (093)
Preparation the users guides
8148369
(documentation) with the steps
E-mail: [open contact info](look above in the "contact info" section)
about their work in the CRM
Define the technical bugs,
creating the tasks in Jira with
the description about the
problem and transfer on a
development team

Education STREAM Setting up a broadcast stream

Kyiv National Medical OBSERVER \ Recording and highlighting game

University O.O. Bogomolets SUPPORT moments

2016-2023 TECHNICAL Setting up broadcast channels

Educational Programme - TRANSLATION Communication and support of
November 2019 – online broadcast among viewers
Dentistry March 2022 System functional testing in
StarLadder
broadcast
Languages Configure setups for launching
stream
English - Intermediate
Support existing projects
Russian - Native
Conducted trainings to educate
Ukrainian - Native
broadcast users
Coverage of major eSports
tournaments (CS \ DOTA 2 MAJOR)