Daniel

Customer support agent, 35 000 UAH

Considering positions:: Customer support agent, Sales manager, Project coordinator, Executive assistant, Marketing manager, Sales agent, Sales assistant, Help desk specialist, Sales representative
Employment type:: full-time
Age:: 28 years
City of residence:: Kharkiv
Ready to work:: Remote

Contact information

The job seeker has entered a phone number and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/13342249/

Work experience

Sales manager

from 01.2025 to now (1 year 3 months)
Yaradin Inc, Remote (IT)

Communicated with leads and updated CRM, converting leads to paying clients.

Project manager

from 08.2023 to 12.2024 (1 year 5 months)
Sports Intermediate Limited, Remote (Beauty, fitness, sports)

Customer support representative

from 09.2020 to 10.2021 (1 year 2 months)
Inpath Technologies, Remote (IT)

Conducted outreach to over 3000 customers, increasing satisfaction scores by 25% and retention rate by 10%.

Provided quick responses to user inquiries, boosting platform satisfaction ratings.

Education

Харківський національний економічний університет

MIM, Kharkiv
Higher, from 2013 to 2018 (5 years)

Additional education and certificates

ALX AI Career Essentials

8 weeks
Certificate

Knowledge and skills

Effective communication
Organizational skills

Language proficiencies

English — fluent