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Ірина

Менеджер по роботі з клієнтами

Considering positions:
Менеджер по роботі з клієнтами, Онлайн-консультант, Online Community Specialist, Агент підтримки користувачів
Age:
23 years
City of residence:
Sokal
Ready to work:
Remote

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IRYNA MARYNIAK
Spa Coordinator

3 Mooswa Dr.East, Onanole, [open contact info](look above in the "contact info" section) 204 730 5674
Manitoba, R0J1N0

PROFILE INFO

Experienced Spa Coordinator with a background in Nordic spa operations, skilled in managing bookings,
scheduling treatments, and maintaining inventory to ensure a seamless guest experience. Proficient in client
check-ins, payment processing, and promoting spa services to enhance guest satisfaction in a tranquil, wellness-
focused environment. Knowledgeable in spa safety protocols and adept at maintaining cleanliness and
organization throughout spa facilities. Reliable team player committed to guest satisfaction and holds B1-level
English proficiency, with flexibility in adapting to new routines and supervisory guidance.

EXPERIENCE EDUCATION
22.05.2024-24.11.2024 Pedagogical College
Teacher of primary school and
Klar So Spa
English language
Spa coordinator (Ukrainian)

сoordinated Nordic Spa bookings
SOFT SKILLS
managed schedules
hardworking
reserved treatments flexibility
communicated with clients via phone to confirm appointments problem-solving
and answer inquiries interpersonal skills

processed payments, worked with cash time management

maintained inventory

supported marketing efforts
HARD SKILLS
ensured an exceptional guest experience in a tranquil spa Spa Booking and Scheduling
Software
environment.
Inventory Management
Client Relationship
Management (CRM)
REFERENCE
Spa Treatment Knowledge

Email : [open contact info](look above in the "contact info" section)
Administrative and Clerical
Skills

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