Марія

Maria Olshevska

Work experience

Feb 2023 Sales Manager (remotely), Double Jenya Flower Shop -
Currently Dubai, United Arab Emirates
[open contact info](look above in the "contact info" section)
managing online orders and customer inquiries
coordinating with the design and logistics team
[open contact info](look above in the "contact info" section)
enhancing the online customer experience through
effective communication Kyiv, Ukraine

Date of birth: 21. 2. 2002
Feb 2023 Waiter, Entertainment Center Neopolis (restaurant
Apr 2024 "Neoport") - Kyiv, Ukraine
Skills
provide friendly and efficient service to guests, ensuring a
welcoming dining experience
first aid skills (certificate of the
taking orders, delivering food and bevarages,and attending
to guests' needs with a warm attitude Red Cross)
handling payments, maintaining clean table area, assisting working with Poster, Profit
with menu recommendations programs
managing CRM (SalesDrive,
Oct 2022 Online Shop Assistant, online store of brand toys
Kommo)
Jan 2023 "Toysline" - Kyiv, Ukraine
display of advertisement on the website and various
marketplaces Languages
managing the store's Instagram profile
preparation and packaging orders for shipment English
Upper intermediate (B2)
June 2022 Waiter, Hotel "Merkur***" - Kaluža, Slovak Republic
Polish
Sep 2022 guest service
Intermediate (B1)
preparation of alcoholic and non-alcoholic beverages
guest payment in cash and by card Slovak
maintaining cleanliness Intermediate (B1)

breakfast service and banquet service at the hotel Italian
Elementary (A2)
Oct 2021 Barista, Coffee house "Holi" - Kyiv, Ukraine
Ukrainian
Feb 2022 brew a coffee and preparation of its alternatives
Proficiency (C2)
daily care and cleaning of the coffee machine, adjustment
of coffee grinder
money discipline Interests or hobbies
bar inventory
ordering consumables and drink additives My favourite activities include
daily posting of stories on social media fitness, drawing, photography and
travel. I'm also inspired to
June 2021 Assistant Cook, restaurant of Italian cuisine "Piazzola contribute to event staff for

Sep 2021 Verde" - Peschici, Italy business meetings, conferences
and various restaurant summits.
preparation of semi-finished products
preparation of salads, snacks and fried foods
maintaining cleanliness in the workplace Driving license
Nov 2019 Waiter, Restaurant of European cuisine "Province" -
B
May 2021 Sofiivska Borshchahivka, Ukraine
serving guests during their daily visits and serving
banquets Additional information
settlement of guests by various payment methods (cash
and non-cash payments) I can't imagine my everyday life
taking orders for delivery without sport. Fitness is a
maintaining cleanliness permanent hobby.
bar inventory

Education

Sep 2019 Hotel and restaurant business, State University of
June 2023 Trade and Economics
Hospitality industry
Kyiv, Ukraine
Bachelor's Degree in Hotel and Restaurant Business

Sep 2023 International Hotel and Restaurant Business, State
Dec 2024 University of Trade and Economics
Educational Programme (course in English):
International Hotel and Restaurant Business
Master's diploma with honours