Ukraine's #1 job site
- File
Анастасія
Менеджер роботи з клієнтами
- City of residence:
- Starokostiantyniv
- Ready to work:
- Remote
Contact information
The job seeker has entered a phone number .
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/13385287/
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
ANASTASIA PENTYUK
Customer Service
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section)
PROFILE
Passionate and results-driven Customer Service Expert with a track record of exceeding customer expectations and driving
satisfaction in diverse environments. Renowned for my ability to transform challenging situations into positive outcomes and
build lasting customer relationships. Equipped with a unique blend of empathy, technical proficiency, and an unwavering
commitment to service excellence. Known for a proactive approach, attention to detail, and a knack for innovation in service
delivery.
EMPLOYMENT HISTORY
Customer Service Representative, Vodafone Ukraine Feb 2021 — Feb 2022
Starokostyantyniv
• Handle inbound calls, emails, and chat inquiries from customers regarding their mobile and internet services.
• Provide accurate information about Vodafone products, services, and promotions.
• Escalate complex cases to higher-level support or specialized departments as necessary.
• Provide basic technical support and troubleshooting for mobile devices and internet connections.
• Participate in training sessions and team meetings to stay updated on new products, services, and procedures.
A saleswoman , Clothing-store May 2020 — Feb 2021
Starokostyantyniv
• Greet customers warmly and engage with them to understand their fashion needs and preferences.
• Provide personalized styling advice and recommendations based on the latest fashion trends and customer
preferences.
• nform customers about product features, benefits, and care instructions.
• Address customer inquiries and resolve issues promptly and professionally
• Operate the cash register, process payments, and handle transactions accurately.
EDUCATION
Żak Szkoła Mar 2023 — Present
Criminology Poznań
Akademia Muzyczna Oct 2021 — Feb 2022
High School Starokostyantyniv
SKILLS
CRM Expert Communication Skills Expert
Zendesk Expert Customer Service Skills Expert
Salesforce Experienced Creative Problem Solving Expert
Microsoft Office Expert Empathy Expert
LANGUAGES
English C1 Ukrainian C2
Polish C1 Russian B2
Customer Service
[
PROFILE
Passionate and results-driven Customer Service Expert with a track record of exceeding customer expectations and driving
satisfaction in diverse environments. Renowned for my ability to transform challenging situations into positive outcomes and
build lasting customer relationships. Equipped with a unique blend of empathy, technical proficiency, and an unwavering
commitment to service excellence. Known for a proactive approach, attention to detail, and a knack for innovation in service
delivery.
EMPLOYMENT HISTORY
Customer Service Representative, Vodafone Ukraine Feb 2021 — Feb 2022
Starokostyantyniv
• Handle inbound calls, emails, and chat inquiries from customers regarding their mobile and internet services.
• Provide accurate information about Vodafone products, services, and promotions.
• Escalate complex cases to higher-level support or specialized departments as necessary.
• Provide basic technical support and troubleshooting for mobile devices and internet connections.
• Participate in training sessions and team meetings to stay updated on new products, services, and procedures.
A saleswoman , Clothing-store May 2020 — Feb 2021
Starokostyantyniv
• Greet customers warmly and engage with them to understand their fashion needs and preferences.
• Provide personalized styling advice and recommendations based on the latest fashion trends and customer
preferences.
• nform customers about product features, benefits, and care instructions.
• Address customer inquiries and resolve issues promptly and professionally
• Operate the cash register, process payments, and handle transactions accurately.
EDUCATION
Żak Szkoła Mar 2023 — Present
Criminology Poznań
Akademia Muzyczna Oct 2021 — Feb 2022
High School Starokostyantyniv
SKILLS
CRM Expert Communication Skills Expert
Zendesk Expert Customer Service Skills Expert
Salesforce Experienced Creative Problem Solving Expert
Microsoft Office Expert Empathy Expert
LANGUAGES
English C1 Ukrainian C2
Polish C1 Russian B2
Similar candidates
-
Менеджер по тендерам, специалист по тендерным продажам, закупкам
Remote, Vinnytsia , more 8 cities -
Менеджер роботи з клієнтами
Remote -
Менеджер роботи з клієнтами
Remote -
Менеджер роботи з клієнтами
40000 UAH, Remote -
Менеджер по роботі з клієнтами
Remote -
Менеджер роботи з клієнтами
Remote, Kyiv
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/13385287/