Олег

Operation Director,

Operation Manager,

CEO

Oleg Triukhin

Ukraine

Melitopol

13.11.1992​
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

Operation Director, Operation Manager, CEO

Experienced and results-driven Manager and Operations Director with nearly a decade of success

leading teams, streamlining operations, and driving business growth. Known for consistently

delivering measurable improvements in performance, efficiency, and profitability. Proven track

record of turning underperforming departments into high-performing units through strategic

planning, hands-on leadership, and a commitment to operational excellence. Recognized for

dedication, high work ethic, and the ability to motivate and inspire teams to exceed targets.

Ambitious and forward-thinking, I seek a leadership role where I can contribute to organizational

success, drive continuous improvement, and shape long-term strategy. Looking for a dynamic

company that values impact, innovation, and growth—both in its business and its people
 WORK EXPERIENCE

Position Operations Director

Company’s name United Plumbing, HVAC&Electrical

Period / City / Country 2024 – current- remote, San Jose, California (USA)

●​ Oversaw daily operations of three core departments: Back
Office, Sales Representatives, Dispatch, and Permits &
Rebates.​

●​ Acted as primary liaison for client communication, handling
escalated and sensitive issues with professionalism and
discretion.​

●​ Managed technician and employee schedules to ensure optimal
routing, efficient service delivery, and workforce productivity.​

●​ Recruited, interviewed, and onboarded new employees across
multiple departments, ensuring cultural fit and skill alignment.​

●​ Designed and implemented training programs to support staff
development and maintain high service standards.​

●​ Conducted operational analysis to identify inefficiencies and
improve workflows, contributing to strategic planning and
business growth.​

●​ Monitored KPIs and prepared performance reports for
leadership, supporting data-driven decision-making.​

●​ Ensured all permitting and rebate processes complied with local
regulations and maintained thorough documentation.​

●​ Led and motivated a fully remote team using digital tools,
fostering accountability and a strong team culture.
 WORK EXPERIENCE

Position Head of Operations

Company’s name Eco Cleaning NY

Period / City / 2023 – 2024- remote New-York (USA)
Country
●​ Directed daily operations across all company departments, including
both onside functionality and back office operations.​

●​ Oversaw technician scheduling and sales coordination to maximize
efficiency, customer satisfaction, and revenue growth.​

●​ Managed ongoing support, scheduling, and logistics for all field
workers to ensure timely and high-quality service delivery.​

●​ Served as the primary point of contact for client communications,
handling complex and sensitive issues with discretion and
professionalism.​

●​ Recruited, interviewed, and hired new staff across departments,
ensuring alignment with company standards and goals.​

●​ Developed and executed onboarding and training programs to
accelerate employee productivity and maintain high service standards.​

●​ Analyzed operational performance and workflow metrics, identifying
opportunities for improvement and implementing strategic solutions.​

●​ Collaborated with leadership to set company goals, streamline
processes, and drive sustainable growth in a remote-first environment.​

●​ Maintained oversight of compliance and documentation practices to
ensure regulatory adherence and audit readiness.​

●​ Fostered a results-driven, collaborative team culture across remote
teams through effective communication and leadership
 WORK EXPERIENCE

Position Logistics Supervisor

Company’s name MyLe Transportation

Period / City / Country 2022-2023 remote New-York (USA)

●​ Recruited, onboarded, and managed a team of 50 drivers,
ensuring compliance with DOT and CMV regulations.​

●​ Developed and maintained daily trip schedules, optimizing
routes for efficiency and timely deliveries.​

●​ Monitored driver performance through regular check-ins,
performance metrics, and customer feedback.​

●​ Maintained direct communication with clients to ensure
high-quality service and promptly address any concerns or
issues.​

●​ Supervised back-office operations, coordinating with
administrative staff to support logistics functions.​

●​ Implemented training programs for new hires, focusing on safety
protocols, company policies, and customer service standards.​

●​ Analyzed operational data to identify areas for improvement and
implemented strategies to enhance efficiency and reduce costs.​

●​ Collaborated with cross-functional teams to align logistics
operations with company objectives and customer requirements.​

●​ Ensured compliance with all safety and regulatory standards,
conducting regular audits and training sessions.​

●​ Prepared and presented reports on logistics performance,
including key performance indicators (KPIs) and operational
metrics.
 WORK EXPERIENCE

Position Sales Manager

Company’s name Navagate

Period / City / Country 2020 – 2020, Kiev, Ukraine

WORK EXPERIENCE

Position Restaurant and Bar Management

Company’s name Abu-Dhabi, Dubai, Kyiv, Melitopol

Period / City / Country 2010-2022

Additional Information:
Responsible and sociable, I respect someone else's opinion
and make compromises, but I am always ready to defend my
point of view.
There are leadership qualities and professionalism. A great
passion for alcoholic cocktails and mixology. I also love
football, movies, books.