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Владислав

Verification and Payment Specialist, Customer Support Team Lead

Age:
22 years
City:
Odesa

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Vladyslav Khlynov
Date of Birth: 01.10.2002​
City: Odesa

Contact Information:​
Email: [open contact info](look above in the "contact info" section)
Telegram: https://t.me/pandaod​
linkedin: [open contact info](look above in the "contact info" section)

Work Experience:

●​ 15 February, 2025 - 1 April, 2025 - Financial Monitoring Specialist in casino
(КРАИЛ License)​

●​ November 7, 2022 – November 1, 2024 – Technical Support for betting sites /
casinos, I spent one year as senior specialist in this field. (Curacao License)​
Reason for Leaving: Project closure

Responsibilities at the last position:

❖​ Analyzing and promptly resolving issues reported by players, with a
detailed, case-by-case approach
❖​ Providing full information and delegating duties to operators
❖​ Communicating with security and payment representatives, as well as
upper management

Solving partner and player issues and daily communication with the Affiliate
Department​
Summary: Played a main role in site operations and inter-departmental
communication​

●​ June 30, 2022 – October 31, 2022 – Sales Manager​
Started as a regular operator and advanced to team leader, training and
supervising newcomers, eventually leading my own team of operators.​
Reason for Leaving: Felt a limit in growth​




Additional Information:

●​ Studying design, proficient in programs like Photoshop, Illustrator, Figma,
InDesign, with a large portfolio of work
●​ Trained individuals who are currently working in the SMM and design department
of my previous company
●​ Interested in web design, with intermediate knowledge of HTML/CSS/JS
●​ Completed courses in traffic arbitrage, with some advertising launches

●​ I have Linux Essentials certificates

Education:

●​ September 1, 2020 – September 1, 2022 – Odessa Technological University
STEP (Bachelor’s Degree)​
Specialty: Design (took a two-year academic brake)
●​ September 1, 2024 – Resumed studies

Languages:

➢​ Ukrainian – Native
➢​ Russian – Fluent
➢​ English – Level B2

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