Роман

Roman
Shynkaruk
Dynamic, results-driven professional with a strong background in
sales, customer service, and logistics management. Proven ability to
drive revenue growth through strategic sales and proactive client
engagement, with expertise in export processes, market expansion,
and optimizing operations. Skilled in building lasting client
relationships and adept at navigating international markets, committed
to fostering customer loyalty and achieving impactful results.

EXPERIENCE
CONTACTS
09/2023-03/2025: Sales Specialist
The Home Depot , St. John’s, NL, Canada
[open contact info](look above in the "contact info" section)
Conducted sales through an active approach to clients, suggesting
[open contact info](look above in the "contact info" section)
solutions and sharing product knowledge.
Date of Birth: 26.01.1995 Analyzed customer needs to provide tailored design solutions, including
logistics and installation services.
Nationality: Polish, Ukrainian
Prepared quotes, negotiated service agreements, and ensured efficient
[open contact info](look above in the "contact info" section) project coordination.
shynkaruk-188aa7230 Built and maintained client relationships, increasing order repeatability
and effectively resolving challenges.
EDUCATION Managed sales activities in the CRM system, ensuring accurate
documentation and tracking.
Degree: Master Stayed updated on product trends, market conditions, and logistics to
improve sales strategies.
Specialization: Management in Logistics
University of Social Sciences in
Warsaw, Poland.
01/2020-04/2023: Export Sales Managers,
10.2018 – 10.2020
WAMMA POLAND MACEWICZ SP.J- equipment for the food industry,
Degree: Bachelor slaughterhouse assembly and HoReCa, Bydgoszcz, Poland
International Relations
Prepared commercial offers and maintained positive customer relations.
College of Enterprise and
Managed after sales service, handling complaints, and overseeing
Administration in Lublin, Poland
payments.
10.2012 – 10.2015
Implemented solutions to enhance export processes, coordinating all
Language skills: related activities within the company.
Conducted business trips to expand client base and strengthen
relationships with existing partners and foreign representatives of
English: fluent Wamma Poland.
Participated in national and international exhibitions, focusing on the
Polish: native
meat industry and HORECA.
Ukrainian: native Handled customer orders, international shipments, and coordinated
Russian: fluent logistics with transportation carriers, collaborated on customs audits

Greek: fluent
10/2017-11/2019: Front Desk Agent
Regent Warsaw Hotel 5*,(ex. Hyatt Regency Warsaw), Warsaw,Poland
Welcomed guests, managed check-ins/check-outs, and handled stay charges, online payments and
invoicing, ensuring smooth operations at the reception.
Acted as the point of contact for guest inquiries, managed group bookings, and promoted hotel services.
Completed night auditing procedures with precision and maximized sales revenues through upselling and
marketing programs.
Trained new employees, assisted in scheduling duties, and later served as an Assistant of Front Office
Manager, Operated hotel software (OPERA)

06/2016-09/2017: Front Desk Agent
Princess Andriana Hotel 5*, "Hatzilazarou group hotels collection". Greece,
Rhodes.
Provided excellent customer service, managing check-ins/check-outs and promoting hotel facilities.
Handled reservations, invoicing, and cash/card transactions using Protel hotel software.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shifts.
Maintain an inventory of vacancies, reservations and room assignments.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.

05/2013- 10/2015: Representative Guide (Holiday Sales Rep)
Coral Travel Holidays, Greece, Rhodes Island
Acted as the initial point of contact for clients, facilitating smooth stays and offering excursion packages.
Organized welcome meetings, provided services, such as car hire, sell and organise excursions and
individual trips, resolved conflicts promptly, and established relationships with local businesses.
Conducted risk assessments and managed financial transactions.
Make scheduled risk assessments and report findings to managers, issue invoices and bills, work with
cash/POS

KEY SKILLS AND COMPETENCIES

Customer-Centric Approach: Proficient in addressing customer inquiries, across various sectors.
Business Development: Proven ability to identify and cultivate leads, driving new business
opportunities through resourcefulness and creative strategies.
Organizational Proficiency: Exceptionally organized and adept at multitasking, ensuring timely
fulfillment of customer needs while maintaining operational efficiency.
Decision-Making and Critical Thinking: Strong critical thinking skills and the ability to make sound
decisions under time pressure, ensuring effective problem-solving and evaluation.
Software Proficiency: Proficient in Microsoft Office Suite, Raks companies, Opera, Protel, Filoxenia
Hotel Software, and internet/virtual payment systems, facilitating efficient operations and administrative
tasks.
Driving Skills: Possess a Category B driving license, enabling mobility and flexibility for professional
requirements.

Interests:
I enjoy traveling and discovering new places, staying active through biking and swimming,
spending time at the pool, and exploring mechanics.

I hereby give consent for my personal data to be processed for the purpose of conducting recruitment for the
position for which I am applying.