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Daniel Smith
Drohobyc, Ukraine | Mobile: [open contact info](look above in the "contact info" section) | Email: [open contact info](look above in the "contact info" section)

Professional Summary
Highly adaptable professional with extensive experience in leadership, logistics, and operations in high-pressure environments. Proven ability to communicate effectively, manage complex tasks, and maintain organization, particularly in remote and international settings. Skilled in leveraging digital tools, adhering to strict protocols, and fostering collaboration within diverse teams. Demonstrates a unique ability to adapt to challenging environments while maintaining focus on strategic goals. Seeking a remote opportunity where I can contribute my expertise in team leadership, logistics, and problem-solving to a dynamic organization.

Core Skills
Team Leadership & Training: Expertise in mentoring and developing team members to meet organizational objectives efficiently.
Logistics & Operations Management: Skilled in handling end-to-end operations, ensuring timely delivery, and optimizing workflows.
Remote Collaboration Tools: Familiarity with platforms such as Slack, Zoom, Microsoft Teams, and Trello for effective remote communication and project management.
Decision-Making Under Pressure: Demonstrated ability to make critical decisions in fast-paced, high-stakes environments.
Interpersonal & Communication Skills: Strong ability to collaborate with diverse teams across various cultural and professional backgrounds.
Manual Handling & Dispatch Operations: 4+ years of experience managing logistics tasks, including inventory tracking and order dispatch.
Humanitarian Aid & Crisis Response: Skilled in providing empathetic support to individuals in vulnerable situations.
Adaptability & Resilience: Thrives in challenging and evolving environments, consistently delivering results.

Professional Experience
Shrink Wrap Lead/Dispatch Team Member
The NestBox Egg Company, Castleblayney, Ireland
April 2018 – July 2022
Directed logistics operations, ensuring timely order dispatch while maintaining stock levels and minimizing errors.
Trained junior team members in equipment usage, safety protocols, and operational best practices, fostering a skilled and cohesive workforce.
Collaborated with management during weekly leadership meetings to plan, evaluate, and optimize project goals and processes.
Operated shrink-wrap machinery for 2+ years, consistently meeting production targets under tight deadlines.
Scanned products to orders, completed customer dockets, and loaded pallet orders onto lorries, enhancing overall operational efficiency.
Gained hands-on experience with warehousing systems, providing insights into logistics and inventory management.

Infantryman Ukranian Armed Forces
International Legion for the Defence of Ukraine March 2022/September 2024
Executed strategic security operations in high-pressure, remote environments, ensuring safety and operational success.
Developed advanced problem-solving and decision-making skills to navigate complex challenges effectively.
Provided humanitarian aid to civilians, demonstrating empathy and cultural awareness in sensitive situations.
Maintained and repaired critical equipment, ensuring readiness for demanding operational requirements.
Fostered collaboration among multinational teams, achieving unified objectives in high-stakes scenarios.

Infantryman (2 Star Private)
Irish Defence Forces
October 2017 – April 2018
Successfully completed extensive combat training programs, focusing on tactical operations, weapon handling, and strategic planning for diverse operational scenarios, which honed decision-making skills and the ability to work autonomously under pressure.
Operated and maintained advanced military equipment, ensuring all gear remained mission-ready and fully functional under demanding conditions, demonstrating technical proficiency and attention to detail.
Supported the chain of command in implementing security measures, safeguarding personnel and assets in alignment with strict operational protocols, showcasing the ability to follow detailed guidelines and ensure compliance remotely.
Collaborated with team members to execute complex training exercises, enhancing unit cohesion, teamwork, and readiness for remote or decentralized operations.
Developed strong leadership and coordination skills in structured environments requiring precision and discipline, which directly translates to effective remote task management and team oversight.
Demonstrated adaptability and resilience by rapidly responding to evolving scenarios and maintaining productivity in high-pressure environments.

January 2025 – Present
H2H Movers | Chicago, IL (Remote)
Customer Service Representative
• Demonstrate strong problem-solving abilities in a fast-paced environment, consistently maintaining a high standard of professionalism and accuracy.
• Conduct regular phone communications with clients to confirm details, provide updates, and resolve any issues efficiently.
• Coordinate logistics and calculate service requirements, optimizing moving schedules and resource allocation.
• Utilize CRM systems to manage customer interactions, scheduling, and documentation, ensuring smooth operations and client satisfaction.
• Serve as the primary point of contact for clients, providing expert customer service and support throughout the moving process.

Education & Certifications
Leaving Certificate / Junior Certificate
Our Ladys Secondary School - Castleblayney, County Monaghan (2011–2017)
Certifications:
Manual Handling Certificate
HACCP Training
• ECDL (European Computer Driving Licence)
Chemical Awareness & Spill Control Training
First Aid Responder Course
Irish Full Driving Licence
Remote Work Qualifications
Experienced in Decentralized Workflows: Proficient in managing tasks independently while maintaining alignment with team goals across time zones. Successfully coordinated logistics and security operations in remote and high-pressure environments, demonstrating autonomy and accountability.

Strong Technical Skills: Comfortable using digital tools for communication, task management, and reporting. Experienced with platforms such as Slack, Microsoft Teams, and Trello to foster collaboration and streamline workflows in remote settings.
Adaptability: Quickly adjusts to new systems, processes, and environments, ensuring seamless integration into remote roles. Demonstrated this ability in international humanitarian and military operations, working across cultural and organizational boundaries.
Proven Reliability: Consistently meets deadlines and delivers high-quality results, even in demanding situations. Successfully executed complex projects requiring attention to detail and proactive problem-solving.
Communication Excellence: Skilled in clear, concise communication across digital platforms, ensuring alignment and understanding within remote teams.
Time Management & Prioritization: Adept at balancing multiple tasks and deadlines with minimal supervision, utilizing tools and strategies to stay organized and efficient.
Crisis Response & Decision-Making: Developed strong situational analysis skills to respond effectively to challenges and emergencies, ensuring optimal outcomes in high-stakes scenarios.
Experienced in Decentralized Workflows: Proficient in managing tasks independently while maintaining alignment with team goals across time zones.
Strong Technical Skills: Comfortable using digital tools for communication, task management, and reporting.
Adaptability: Quickly adjusts to new systems, processes, and environments, ensuring seamless integration into remote roles.
Proven Reliability: Consistently meets deadlines and delivers high-quality results, even in demanding situations.