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Oksana

Менеджер підтримки користувачів

City of residence:
Ivano-Frankivsk
Ready to work:
Remote

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Oksana Lysynchuk
Portlaoise, Co. Laois
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

Personal Statement

I am an ambitious hard-working employee in the customer service field. Skills include multitasking,
time management, pronounced leadership qualities, strong attention to detail and great communication
skills. I can use Microsoft Word, Excel, Power Point, Outlook365 and have understanding of payroll
(Sage).

Education

Advanced Administration QQI Level 6 Rathmines College Sept 2024 – Nov 2024
Modules included: Townhall Rathmines Road Lower
Dublin 6
 Work Experience 01-4975334
 Word Processing
 Payroll
 Communication
 Advanced Spreadsheet
 Audio Transcriptions
 Business Management
 Employment Law

Business and IT QQI Level 5 Rathmines College Sept 2023 – May 2024
Modules included: Townhall Rathmines Road Lower
Dublin 6
 Customer Service 01-4975334
 PPD
 English ESOL B1
 Accounting manual and Computerised

Bachelor Degree of Legal Studies Sept 2001- Jun 2005
Open international University of Human Development
Kyiv, Ukraine

Training

Basic Barista Course Flower&Bean June 2022
113 Cork Street
Dublin 8

Start Your Own Business Talent Pool October 2024
Programme Portlaoise, Co. Laois
[open contact info](look above in the "contact info" section)

Employment History

Deli Assistant– Bosco’s Gala, Portlaoise, 30 Grattan St, Co. Laois Aug 2022 – Nov 2023
 Assisted customers with their deli orders, provided recommendations, and ensured customer
satisfaction
 Teamwork
 Friendly and approachable demeanour
 High level of attention to detail and the ability to multitask effectively

Sales manager – Terra IF March 2011- Feb 2019
(OFFICIAL distributor of “VITMARK – Ukraine)
 Searched for new clients to sell products
 Prepared contracts with client.
 Conducted negotiations with new clients
 Expanded products variety in retail outlets

Languages

 Ukrainian First Language
 English B1
 Polish B2
 Russian C2

Skills

 IT/MS Office Knowledge: Excel, Word Processing, Power Point, Google and etc
 Focused and detail-oriented
 Critical thinking
 Strong Interpersonal and teamwork skills
 Hardworking
 Responsibility and determination
 A fast-learning ability

Hobbies/Interests
I love traveling, hiking, reading psychological literature and volunteering.

Volunteer Work

I am an LSPCA volunteer. I love animals, I actively take care of homeless cats and find them a new
home.

Referees

Ms. Leann Guildea Mr. Richard Maher
Course Tutor Course Tutor
Townhall, Rathmines Road Lower Townhall, Rathmines Road Lower
Dublin 6 Dublin 6
01-4975334 01-4975334
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

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