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Summary
Results-driven Operations Manager with over 13 years of experience in administration, financial control, and operations management within various industries, including smart product integration and hospitality. Proven track record of enhancing operational efficiency, driving revenue growth, and building high-performing teams. Adept at leading cross-functional teams and managing complex projects, with specific expertise in B2B partnerships and product localization in European and Middle Eastern markets.
languages
• English (Professional Working)
• German (Elementary)
• Ukrainian (Native)

Core Competencies
• Operations Management
• Team Leadership & Development
• B2B Sales Development
• Process Optimization
• Financial Reporting & Budget Management
• Customer Relationship Management
• Strategic Planning & Execution

Experience
Nominal director / operations manager • tesla global • may 2021 – november 2024 • Zchech republic
• Spearheaded operations for the Tesla UA branch, overseeing a team of 12 to drive business expansion across Europe, Turkey, and the UAE, achieving 50% YoY B2B sales growth.
• Established strategic partnerships that contributed to a 35% increase in regional market share.
• Streamlined operational processes, reducing delivery time by 20%, which significantly enhanced customer satisfaction metrics.
• Managed product localization to meet regional market requirements, ensuring compliance with local regulations.
procurement • digas • january 2025 – present • Latvia
• Focused on optimizing procurement processes and strengthening supplier relationships to enhance supply chain efficiencies.
hotel controller • oceania cruises • september 2017 – June 2020 • USA
• Managed finance and administrative functions onboard, ensuring data integrity for payroll, inventories, and operating budgets luxury cruise operations, while leading a dedicated team to uphold service excellence.
COST CONTROLLER • PONANT • JULY 2015 – JUly 2017
• Oversaw cost accounting and inventory management for hotel operations, contributing to improved budget adherence and operational efficiency.
• Controlled food, beverage, and hotel department budgets for luxury yachts; achieved operational savings without compromising service quality.

earlier experience
• Princess Cruises — 2nd Provision Master (Procurement) • 3 years • USA
• Self-Employed — Full Stack Developer (IT Projects for International Clients) • 3 years • Ukraine
• Transocean Tours — Assistant Hotel Controller • 5 years • Germany
Education
Master degree in computer engineering • september 1999 - june 2024 • Khmelnitsky National University
Computer System and Networks
Additional info
• Developed intimate knowledge in smart home technology and AI applications relevant to IoT solutions, leveraging tech for operational improvements.
• Experienced in leading projects from ideation to execution, with a strong focus on aligning team objectives with organizational goals.