For job seekers
Ukraine's #1 job service
  • File

Данило

Менеджер підтримки користувачів

Considering positions: Менеджер підтримки користувачів, Customer support representative, Логіст, Диспетчер, Support manager, Content manager, Account manager, Marketing manager, Project manager, Sales manager
Age: 21 years
City of residence: Lviv
Ready to work: Lviv, Remote
Considering positions:
Менеджер підтримки користувачів, Customer support representative, Логіст, Диспетчер, Support manager, Content manager, Account manager, Marketing manager, Project manager, Sales manager
Age:
21 years
City of residence:
Lviv
Ready to work:
Lviv, Remote

Contact information

The job seeker has entered a phone number and email.

Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.

You can get this candidate's contact information from https://www.work.ua/resumes/13481704/?puid=607610

Uploaded file

Quick view version

This resume is posted as a file. The quick view option may be worse than the original resume.

DANYLO MATIUNIN
CUSTOMER SUPPORT REPRESENTATIVE

PERSONAL INFORMATION EDUCATION

[open contact info](look above in the "contact info" section) Lviv Polytechnic National University
[open contact info](look above in the "contact info" section) September 2022 - June 2026
23 Kolomyiska Street 79066 Lviv Bachelor’s Degree in Computer Science
8 June 2004 Department of Virtual Reality Systems

LANGUAGES WORK EXPERIENCE
English Technical Services Coordinator
Upper - Intermediate level OHZ security
December 2024 - present
Experience communicating with US police Remote Video Monitoring & AI Integration:
dispatchers, ensuring clear, professional, and Applied expertise in AI-powered security
accurate information exchange in high- systems, contributing to real-time
pressure situations. surveillance and incident response for U.S.
properties.
COURSES Real-time Incident Response: Managed live

Frontend React/Node.JS Internship monitoring and incident escalation, ensuring

HTML5/ CSS3/ JavaScript Fundamentals swift and accurate responses to security

JavaScript Fundamentals threats.

Database Fundamentals Collaboration with International Teams:

DevOps for Developers Worked closely with teams in the U.S. and

Practical React Ukraine to provide seamless security services
and ensure proactive risk management.
Advanced Security Solutions: Utilized
STRENGTHS
cutting-edge AI technology alongside human
Strong Work Ethic: Focused and productive oversight to optimize monitoring operations
during night shifts; consistent under and deliver cost-effective security services.
pressure. Problem-solving & Decision Making:
Team Collaboration: Worked effectively in Demonstrated strong problem-solving skills
large, international teams. in high-pressure situations, ensuring
Attention to Detail: Accurate real-time effective and immediate resolution of security
monitoring and incident response. incidents.
Adaptability: Quick to adjust in fast-paced, Night Shift Operations: Successfully worked
changing environments. night shifts, maintaining focus and efficiency
Accountability: Took initiative and in monitoring and responding to incidents
responsibility in critical tasks. during off-hours.

Similar candidates

All similar candidates

Candidates at categories

Candidates by city

Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/13481704/?puid=607610