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Work experience

Sales manager

from 02.2024 to 02.2025 (1 year)
ServiceNow Inc, Remote (IT)

Promoted company services by emphasizing their benefits and long-term value.

Negotiated and closed deals effectively, ensuring customer satisfaction and business alignment.

Developed and implemented strategic sales plans to target key accounts and expand market reach.

Utilized CRM tools to track customer interactions, forecast revenue, and optimize the sales pipeline.

Collaborated with cross-functional teams including marketing, product, and customer success to align messaging and improve client retention.

Sales manager

from 01.2023 to 06.2023 (5 months)
BitValet Global, Remote (Finance, banking, and insurance)

Sold digital wallets and merchant solutions for accepting decentralized payments.

Provided customer onboarding, payment walkthroughs, and risk advisory for high-volume clients.

Cultivated strong relationships with enterprise clients, providing tailored crypto payment strategies aligned with business goals.

Analyzed client transaction behavior to identify upselling opportunities and improve product positioning.

Assisted in the refinement of KYC/AML compliance frameworks for international users.

Monitored market trends, regulatory updates, and emerging digital assets to advise clients on portfolio and payment tool choices.

Sales Executive

from 05.2022 to 08.2023 (1 year 3 months)
Whatagraph, Remote (IT)

Engaged daily with marketing professionals from global agencies.

Identified client pain points and positioned Whatagraph as the ideal solution.

Scheduled demo meetings and facilitated smooth handovers to Client Partners.

Qualified leads and maintained accurate CRM records.

Participated in regular team training and performance reviews.

Sales coordinator

from 11.2021 to 04.2022 (5 months)
ChainCommerce Solutions, Remote (Finance, banking, and insurance)

Managed B2B sales of blockchain-based payment solutions to international e-commerce clients.

Onboarded clients in accepting cryptocurrency (BTC, ETH, USDT) and educated them on wallet integrations and compliance.

Assisted finance teams with transaction tracking, reconciliation, and crypto-to-fiat conversion.

Authored knowledge base content and FAQs to support self-service onboarding and reduce support ticket volume.

Monitored real-time blockchain transactions to troubleshoot payment issues and ensure fast resolution for merchants.

Collaborated with product teams to suggest feature improvements based on client feedback and usability testing.

Sales agent

from 02.2020 to 03.2021 (1 year 1 month)
Globe Motors, Remote (Auto business and auto service)

Served as a key contact for retail and wholesale clients purchasing and shipping vehicles abroad.

Identified target markets and led outreach efforts to businesses involved in cross-border automotive logistics.

Delivered presentations and proposals tailored to the specific import/export needs of individual clients.

Built a robust client pipeline, achieving monthly targets consistently.

Internet marketing manager

from 06.2019 to 03.2020 (9 months)
Vista Paint, Remote (Retail)

Maintained expert knowledge of products and services.

Promoted products effectively to clients.

Created and managed digital marketing content across social media, email newsletters, and online product listings.

Collaborated with the sales and design teams to align marketing materials with seasonal promotions and product launches.

Conducted market research to identify trends, competitive offerings, and customer needs, feeding insights into marketing strategy.

Coordinated with third-party vendors to expand product visibility on e-commerce platforms and construction supplier networks.

Education

Taras Shevchenko National University

Mass Communication, Kyiv
Higher, from 2012 to 2016 (4 years)

Knowledge and skills

• Excellent Communication
• Multitasking
• Meditation and Negotiation
• Researcher
• Digital Content Creator
• Excellent verbal and written communication
• Effective Time Management
• Critical Thinking
• Flexibility and Adaptability
• Attentiveness
• Active sales
• Educability
• Handling objections
• Direct sales
• Ability to quickly learn new information
• Fast typing
• Quick Sales
• Good memory
• Growth mindset
• Stress management
• Graphic design
• Creativity
• Empathetic Communicator
• Calm Under Pressure
• Ethically Grounded
• Reliable and Self-Motivated
• Lifelong Learner
• Lead Generation
• Responsibility & Discipline
• Marketing
• Team Development
• Proactivity
• Sales & Lead Conversion
• Google Docs
• Google Sheets
• Self-education
• Internet marketing
• Productivity

Language proficiencies

English — fluent

Additional information

My aphorism - “Do it right the first time, every time.”