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Ком'юніті-менеджер

Considering positions:
Ком'юніті-менеджер, Менеджер з продажу
City:
Lviv

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TARAS RUDNYK

PROFESSIONAL SUMMARY WORK EXPERIENCE
Customer-focused professional with a keen eye for detail. Skilled in SALES ASSISTANT
assisting clients, resolving technical challenges, and delivering
outstanding service through various communication channels such as Yabko | 05. 2023 – 12.2023
email, chat, phones and live interactions. Proficient in using CRM
Assisting customers in choosing Apple devices and accessories
systems to track and manage customer interactions. Strong problem-
solving abilities, capable of handling multiple tasks simultaneously, and Providing detailed consultations on product features and specifications
dedicated to ensuring customer satisfaction. Processing sales transactions and managing orders
Maintaining a high level of customer service and satisfaction
Keeping up to date with the latest Apple technology and trends

SKILLS & QUALIFICATIONS TAXI SERVICE OPERATOR
Good written and verbal English communication skills (A2-B1) Opti | 02.2024 – 10.2024
Strong knowledge of operating systems
Receiving and processing customer ride requests
Experience in Customer Service, providing high-quality assistance
Troubleshooting and Problem Solving Assigning orders to drivers and coordinating routes
Experience with online tools, cloud-based platforms Providing clients with information about fares and estimated arrival times
Proactive and empathetic approach to customer needs Handling customer inquiries and resolving issues professionally
Ability to multitask, prioritize, and manage time effectively
Maintaining records of trips and ensuring smooth communication between
drivers and passengers

INFORMATION
Location: Striy, Ukraine
Phone: [open contact info](look above in the "contact info" section) EDUCATION
Email: [open contact info](look above in the "contact info" section)
STRYI SECONDARY SCHOOL I-III DEGREES NO. 5 NAMED
AFTER VASYL STASIUK
HOBBIES & INTERESTS Basic Secondary Education

I am committed to continuous self-development, with a strong focus on
improving my English language skills through daily practice, reading STRYI VOCATIONAL COLLEGE OF LVIV NATIONAL UNIVERSITY OF
books, and engaging in conversations. In my free time, I enjoy exploring NATURAL SCIENCES
new knowledge areas, particularly in technology and customer support,
as well as expanding my expertise through online courses and 242 - Tourism
educational resources. Reading books helps me stay motivated and gain Diploma of Junior Specialist
new perspectives, which I apply in both my personal and professional
life.

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