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Support engineer
- City:
- Kyiv
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PERSONAL INFORMATION
Andres Diaz Tamboer
Antonovycha St. 94/96
Kyiv
[open contact info ](look above in the "contact info" section)
A reliable employee. Worked passionately in a drug rehabilitation clinic as a manager for a long time. Worked in various call centers for the last 2 years. In different positions and tasks. Inbound outbound chat and emails. B2B and sales.
SKILLS
★★★★☆ Creativity
★★★★★ Leadership
★★★★☆ Time Management
★★★★☆ Ability to Work Under Pressure
★★★★★ Ability to Work in a Team
★★★★★ Communication
★★★★☆ Ability to Multitask
★★★★☆ Computer Skills
★★★★☆ Microsoft Office
★★★★☆ Fast Learner
★★★★★ Communication Skills
★★★★★ Advanced Communication Skills
★★★★★ Customer Service Skills
★★★★☆ Creative Problem Solving
WORK EXPERIENCE
*August 2024 – November 2024 Customer Support at 3Shape , Kyiv
Inbound Outbound Chat and Emails for Dutch Department.
* October 2023 – June 2024
Custormer Service at Telepreformance Greece, Athens
Inbound Outbound Chat and Emails. For a Dutch/Belgian company.
* March 2023 – October 2023
Customer Service/ Sales at Ttec, Athens
Inbound Outbound Chat and Emails. For Rentalcars Booking.com.
* September 2022 – March 2023
Custormer Service / Sales at Yource, Thessaloníki
Inbound Outbound Chat and Emails. For Oxxio Energy.
* June 2014 – June 2022
Social Worker at ST.Zout, Katwijk aan Zee
Guiding people who are stuck in society due to addiction to substances and trauma. By means of a treatment plan, you can increase your self-correcting capacity and make yourself self-reliant.
* June 2011 – June 2014
Social Worker at ST Arkin, Amsterdam
Guiding people who are stuck in society due to addiction to substances and trauma. By means of a treatment plan, you can increase your self-correcting capacity and make yourself self-reliant. Guiding you with everyday things.
* March 2005 – June 2011
Manager Team Housing support at ST. In de Vrijheid, Wemeldinge
As a manager, responsibilities include monitoring group cohesion within the residential center. Managing colleagues. Creating work schedules. The logistics side of the rehab center.
EDUCATION
* September 2004 – June 2007
ROC Zeeland, Goes SPW 4
Social Pedagogical Worker Level 4, Disability Care / Addiction Care
Andres Diaz Tamboer
Antonovycha St. 94/96
Kyiv
[
A reliable employee. Worked passionately in a drug rehabilitation clinic as a manager for a long time. Worked in various call centers for the last 2 years. In different positions and tasks. Inbound outbound chat and emails. B2B and sales.
SKILLS
★★★★☆ Creativity
★★★★★ Leadership
★★★★☆ Time Management
★★★★☆ Ability to Work Under Pressure
★★★★★ Ability to Work in a Team
★★★★★ Communication
★★★★☆ Ability to Multitask
★★★★☆ Computer Skills
★★★★☆ Microsoft Office
★★★★☆ Fast Learner
★★★★★ Communication Skills
★★★★★ Advanced Communication Skills
★★★★★ Customer Service Skills
★★★★☆ Creative Problem Solving
WORK EXPERIENCE
*August 2024 – November 2024 Customer Support at 3Shape , Kyiv
Inbound Outbound Chat and Emails for Dutch Department.
* October 2023 – June 2024
Custormer Service at Telepreformance Greece, Athens
Inbound Outbound Chat and Emails. For a Dutch/Belgian company.
* March 2023 – October 2023
Customer Service/ Sales at Ttec, Athens
Inbound Outbound Chat and Emails. For Rentalcars Booking.com.
* September 2022 – March 2023
Custormer Service / Sales at Yource, Thessaloníki
Inbound Outbound Chat and Emails. For Oxxio Energy.
* June 2014 – June 2022
Social Worker at ST.Zout, Katwijk aan Zee
Guiding people who are stuck in society due to addiction to substances and trauma. By means of a treatment plan, you can increase your self-correcting capacity and make yourself self-reliant.
* June 2011 – June 2014
Social Worker at ST Arkin, Amsterdam
Guiding people who are stuck in society due to addiction to substances and trauma. By means of a treatment plan, you can increase your self-correcting capacity and make yourself self-reliant. Guiding you with everyday things.
* March 2005 – June 2011
Manager Team Housing support at ST. In de Vrijheid, Wemeldinge
As a manager, responsibilities include monitoring group cohesion within the residential center. Managing colleagues. Creating work schedules. The logistics side of the rehab center.
EDUCATION
* September 2004 – June 2007
ROC Zeeland, Goes SPW 4
Social Pedagogical Worker Level 4, Disability Care / Addiction Care
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The candidate's resume is posted at https://www.work.ua/resumes/13546522/