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Anna Kuntsevych
Experienced professional in translating, recruiting, HR, training, operations and project
management.

email: [open contact info](look above in the "contact info" section)
p hone # [open contact info](look above in the "contact info" section)

EXPERIENCE
Teleperformance - Interpreter (English-Russian)
January 2025 - now
Interpreted communications for governmental, medical and financial companies on the phone.

DIGI media - Translator
June 2024-September 2024
Translation of scripts for TV shows (from English).

Global fleet - Recruiter
December 2023 - February 2024
Working with leads, qualifying candidates and supporting them till start.

Vitaver and Associates, Inc. (dba Vitaver Staffing) - full-time remote work for 5
years with 50+ team in an international environment on US market
March 2018 - February 2023

Staffing Manager
December 2021 - February 2023
This position in the company is responsible for the results of the whole team in finding the right talent
for our clients, mostly closing IT positions.
-​ people management of a few teams: recruiters, sourcers and administrative staff;
-​ improved cooperation between sourcing and recruiting departments via offline and online
meetings;
-​ built and led effective teams, providing continuous feedback, and implementing best practices
to ensure a high-performing and motivated workforce;
-​ conducted weekly/monthly performance reviews, 1-on-1, coaching sessions with members of
my team;
-​ developed and implemented new processes and policies, updated them on constant basis;
-​ processed Job Descriptions of the clients daily, stood as the SME for IT, engineering and other
requirements;
-​ worked in a fast-paced environment with a high sense of urgency;
-​ excellent interpersonal, problem-solving and organizational skills;
-​ attention to detail: worked with a high degree of accuracy and thoroughness;
-​ experience with LMS, ATS, Google Docs, Google Sheets, Excel.

Head Of Training / BA
February 2021 - November 2021
As demand in hiring and training became higher, and it required the full-force efforts, I became the Head
of the Training fully responsible for hiring, training and selecting the best employees for the team.
-​ completely owned L&D (learning and development) processes of the company;
-​ created and executed learning strategies and programs;
-​ evaluated individual and organisational development needs;
-​ implemented various learning methods companywide (including job-shadowing, online
training);
-​ designed and delivered e-learning courses via LMS;
-​ researched sourcing tools deeply, found gaps in teams’ knowledge and assigned up-training for
the current team to improve their efficiency;
-​ coordinated a new online training with an external trainer.

Manager of Sourcing department / Trainer / BA
July 2020 - January 2021
When the quarantine started, the company had to restructure the team, and one of my responsibilities
became supervising and then managing the Sourcing department where I initially started my career in
the company.
-​ developed, maintained and adjusted sourcing strategy to meet business goals;
-​ forecasted hiring needs based on business growth plans;
-​ increased and improved my team: interviewed new people and also let go some employees as
needed;
-​ trained the sourcing team - people who were eventually working under my supervision;
-​ designed and delivered e-learning courses via LMS on different topics: from company processes,
use of tools to technical topics in IT and Engineering;
-​ developed and implemented new processes and policies, updated them on constant basis;
-​ implemented change initiatives and projects;
-​ collected and prepared various analytics and reports;
-​ performed post-mortem analysis of failed cases to provide recommendations for all
departments that helped improving the results;
-​ processed Job Descriptions of the clients daily, clarified requirements for the team as the SME
for IT, engineering etc.

Business Analyst / Trainer
April 2020 - June 2020
As a SME I shared my knowledge with newbies and was able to increase the level of expertise of people
who graduated our initial training.
-​ changed the whole initial training structure, improved it, and also created myself, researched
and added to the training new materials;
-​ implemented various learning methods companywide (including job-shadowing, online
training);
-​ designed and delivered e-learning courses via LMS (learning management system);
-​ used PowerPoint and Prezi to prepare presentations and Microsoft tools (e.g. Video Editor) for
editing videos and preparing new training materials. I also have knowledge of such designing
tools as Adobe Photoshop, Adobe Lightroom, CorelDraw;
-​ performed post-mortem analysis of failed cases to provide recommendations for all
departments that helped improving the results;
-​ developed and implemented new processes and policies, updated them on a constant basis.
Since then new members of our team showed results much faster and already while training, as they
were introduced to all processes and information smoother and with much better ratio of
theory/practice.
 Business Analyst
January 2019 - April 2020
My tasks were focused on analysing current processes we had, finding flaws and trends, and eventually
suggesting the solutions.
-​ gathered information from different sources; analysed, interpreted, and summarised data;
-​ delivered insights for business decisions;
-​ prepared reports - mostly using Excel and Google sheets;
-​ performed post-mortem analysis of failed cases to provide recommendations for all
departments that helped improving the results;
-​ developed and implemented new processes and policies, updated them on constant basis;
-​ processed Job Descriptions of the clients daily, so the team could work on them with more
clarity.
I have a high attention to details, so usually I am able to look at the problem from different sides, and
find the points that were missed by others, but at the same time I could analyse a big volume of
information, and bring only the most important conclusions to the team backed with data as needed.

Sourcer
March 2018 - December 2018
Sourcing for IT, engineering, finance etc. professionals to meet the requirements of our clients.
-​ provided resume screening;
-​ used LinkedIn, CareerBuilder, Monster and Dice as the main sources;
-​ reviewed the usage of ATS (applicant tracking system) we worked in, and suggested some
updates in the reporting structure, and cooperated with support to get needed updates;
-​ became a SME (subject matter expert) in knowledge of IT positions and Databases that we used
in a quite short period of time.

EDUCATION

3 courses - Translator/Interpreter; The Open International University of Human Development 'Ukraine'
Bachelor’s degree - Forestry and Landscaping, Sumy National Agrarian University

LANGUAGES

English - Advanced
Russian - native
Ukrainian - native
entry level of Polish and German
​
​ SKILLS
​
Operations Management ATS
People Management ​ LMS
​IT recruiting ​ Prezi
​Sourcing ​ Adobe Photoshop
​Business Analysis ​ Adobe Lightroom
​Excel ​ CorelDraw
​Google Sheets