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Павел
Оператор службы поддержки
- Considering positions:
- Оператор службы поддержки, Помощник диспетчера
- City:
- Remote
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PAVEL SERMAN
Customer Care Agent
ABOUT ME EDUCATION
I have experience in the international Professional College of Communication and Informatization of the State University of
customer care service industry dealing Intellectual Technologies and Communication
with lost and damaged baggage issues.
Jr Bachelor, College of intellectual technologies and communication, Odessa
Communicated effectively with 2021 - 2025
customers, airlines, airports and
port/cruise agents to resolve incidents
promptly. EXPERIENCE
CargoBoss – Permits and routing Manager (25.05.2023 – 25.04.24)
Independently sought out and Sostravel – Customer Care Agent (01.09.24 - present)
established contacts with necessary
services, demonstrating initiative and a LANGUAGES
high degree of responsibility.
Russian – native speaker
Ensured customers were kept informed Ukrainian – native speaker
English – upper intermediate
and supported at all stages of problem
resolution in a timely manner. Worked
under stressful situations while
SKILLS
maintaining attention to detail and a
customer-oriented approach. Microsoft Office – intermediate
Adobe Photoshop – intermediate
DETAILS Blender – upper intermediate
Adobe illustrator – beginner
📅31.05.2006 Tagging – advanced
📞[open contact info ](look above in the "contact info" section)
🖃[open contact info ](look above in the "contact info" section) Search and analyze information, communication skills as well.
Customer Care Agent
ABOUT ME EDUCATION
I have experience in the international Professional College of Communication and Informatization of the State University of
customer care service industry dealing Intellectual Technologies and Communication
with lost and damaged baggage issues.
Jr Bachelor, College of intellectual technologies and communication, Odessa
Communicated effectively with 2021 - 2025
customers, airlines, airports and
port/cruise agents to resolve incidents
promptly. EXPERIENCE
CargoBoss – Permits and routing Manager (25.05.2023 – 25.04.24)
Independently sought out and Sostravel – Customer Care Agent (01.09.24 - present)
established contacts with necessary
services, demonstrating initiative and a LANGUAGES
high degree of responsibility.
Russian – native speaker
Ensured customers were kept informed Ukrainian – native speaker
English – upper intermediate
and supported at all stages of problem
resolution in a timely manner. Worked
under stressful situations while
SKILLS
maintaining attention to detail and a
customer-oriented approach. Microsoft Office – intermediate
Adobe Photoshop – intermediate
DETAILS Blender – upper intermediate
Adobe illustrator – beginner
📅31.05.2006 Tagging – advanced
📞[
🖃[
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The candidate's resume is posted at https://www.work.ua/resumes/13577146/