Lada

Lada Korolyuk

Virtual Assistant / Customer Support
📍 Kryvyi Rih, Ukraine
📧 [open contact info](look above in the "contact info" section)
📞 [open contact info](look above in the "contact info" section)
📲 Telegram: @lada_laa

🔹 Profile
Reliable and empathetic virtual assistant with 12+ years of experience in client
communication, online coordination, and administrative support. Fluent in English, fast
learner, and confident user of modern digital tools. Comfortable working night shifts
and handling tasks with precision and care.

🔹 Key Skills
Fluent English (C1)
Excellent communication & soft skills
Fast typing and attention to detail
Client-focused approach
Adaptability & problem-solving
Google Workspace, CRM tools, AI assistants
Quick learner — basic Spanish via AI tools if needed

🔹 Relevant Experience
Online English Teacher & Coordinator
Self-employed | 2012–Present
Taught 1-on-1 and group lessons to adults and children (A1–C1)
Maintained scheduling, messaging, and payment tracking with up to 20 clients
monthly
Handled all client communication with empathy and precision
Created reports, learning plans, and progress updates
Education Administrator (Part-time)
Language School | 2018–2020
Coordinated student groups and schedules
Communicated with parents, clients, and staff
Resolved scheduling and payment issues promptly

🔹 Education
Kryvyi Rih National University
Bachelor’s in Management

🔹 Availability
Full-time (Mon–Fri), 12:00–21:00 Kyiv time