- File
Владимир
Customer support representative
- Considering positions:
- Customer support representative, Менеджер інтернет-магазину, Сценарист, Контент-менеджер, Дизайнер, Адміністратор, Фахівець з документообігу, Менеджер з продажу нерухомості
- Age:
- 27 years
- City:
- Odesa
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Place of residence: Odesa
Date of Birth: 08.09.1997
Phone: [
Telegram: @hehoeheehahog
Email: [
Summary
Highly motivated and detail-oriented technician with
experience in system administration, AI training, and
customer support. Proven ability to install and configure systems, resolve technical issues, contribute to
AI model improvement, and provide excellent customer service. Eager to apply technical skills and strong
work ethic to a challenging and rewarding position. Actively expanding knowledge in blockchain
technology, HTML/CSS, and seeking to leverage strong communication and problem-solving abilities.
Education:
ONTU (The Odesa National Technological University / Одеський національний
технологічний університет)
Unfinished higher education in the field of Automation, Mechatronics, and Robotics
MTT ONAFT
Specialization: Instrument Calibration Technician, 3rd Grade
Courses and self-learning: HTML/CSS, blockchain, actively studying English
Professional skills:
Proficient in such communication programs as Zoom, Google Meets, Google Email, Skype, Slack
Proficient PC user
Knowledge in Microsoft (Word, Excel, Power Point), PDF.
Language knowledge:
Ukrainian - native
Russian – native
English - pre-intermediate
Professional Experience:
Dating Agency (Sales and Customer Support) (2025)
o Provided exceptional customer service, addressing inquiries and resolving issues effectively.
o Successfully sold services and provided consultations to clients.
o Gained valuable customer interaction experience within the sales and dating agency sector.
AI Training (Image Descriptions for AI) (2023-2024)
o Created detailed and accurate image descriptions in English for AI training purposes.
o Contributed to database management, directly improving system accuracy.
System Administrator (2021-2023)
o Installed and configured computer systems and software.
o Diagnosed and resolved a wide range of technical issues.
Additional Information and skills:
Hard skills:
Basic skills in Photoshop and editing
Basic knowledge of system administration (Windows/Linux)
HTML/CSS
Blockchain
Database interaction
Soft skills:
Ability to work in a multitasking environment
Attention to details while working with data
Hardworking, punctual, responsible, patient, stress-resistant
Ability to work in a team
Motivated to learn new skills and technologies
Ability to explain complex concepts in simple terms
Creative thinking and finding new ways to solution
Time management
Problem-solving skills and adaptability to new software
Hobbies
Self-Learning and Development: Actively studying blockchain, HTML/CSS, and English.
Gaming: Playing strategy-based games to enhance teamwork, problem-solving, and technical
skills.
Tech Enthusiast: Assembling/upgrading computers, exploring new software, and understanding
technical systems.
Social Involvement: Participating in online tech communities and forums.
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