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Владимир

Customer support representative

Considering positions:
Customer support representative, Менеджер інтернет-магазину, Сценарист, Контент-менеджер, Дизайнер, Адміністратор, Фахівець з документообігу, Менеджер з продажу нерухомості
Age:
27 years
City:
Odesa

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Volodymyr Heorhiyovych Melnichuk

Place of residence: Odesa
Date of Birth: 08.09.1997
Phone: [open contact info](look above in the "contact info" section)
Telegram: @hehoeheehahog
Email: [open contact info](look above in the "contact info" section)

Summary
Highly motivated and detail-oriented technician with
experience in system administration, AI training, and
customer support. Proven ability to install and configure systems, resolve technical issues, contribute to
AI model improvement, and provide excellent customer service. Eager to apply technical skills and strong
work ethic to a challenging and rewarding position. Actively expanding knowledge in blockchain
technology, HTML/CSS, and seeking to leverage strong communication and problem-solving abilities.

Education:

 ONTU (The Odesa National Technological University / Одеський національний
технологічний університет)
Unfinished higher education in the field of Automation, Mechatronics, and Robotics
 MTT ONAFT
Specialization: Instrument Calibration Technician, 3rd Grade
 Courses and self-learning: HTML/CSS, blockchain, actively studying English

Professional skills:
 Proficient in such communication programs as Zoom, Google Meets, Google Email, Skype, Slack
 Proficient PC user
 Knowledge in Microsoft (Word, Excel, Power Point), PDF.

Language knowledge:
 Ukrainian - native
 Russian – native
 English - pre-intermediate
Professional Experience:
Dating Agency (Sales and Customer Support) (2025)

o Provided exceptional customer service, addressing inquiries and resolving issues effectively.
o Successfully sold services and provided consultations to clients.
o Gained valuable customer interaction experience within the sales and dating agency sector.

AI Training (Image Descriptions for AI) (2023-2024)

o Created detailed and accurate image descriptions in English for AI training purposes.
o Contributed to database management, directly improving system accuracy.

System Administrator (2021-2023)

o Installed and configured computer systems and software.
o Diagnosed and resolved a wide range of technical issues.

Additional Information and skills:
Hard skills:
 Basic skills in Photoshop and editing
 Basic knowledge of system administration (Windows/Linux)
 HTML/CSS
 Blockchain
 Database interaction
Soft skills:

 Ability to work in a multitasking environment
 Attention to details while working with data
 Hardworking, punctual, responsible, patient, stress-resistant
 Ability to work in a team
 Motivated to learn new skills and technologies
 Ability to explain complex concepts in simple terms
 Creative thinking and finding new ways to solution
 Time management
 Problem-solving skills and adaptability to new software

Hobbies

 Self-Learning and Development: Actively studying blockchain, HTML/CSS, and English.
 Gaming: Playing strategy-based games to enhance teamwork, problem-solving, and technical
skills.
 Tech Enthusiast: Assembling/upgrading computers, exploring new software, and understanding
technical systems.
 Social Involvement: Participating in online tech communities and forums.

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