Денис

Denys
Reiter Denys Reiter
Date of birth: 02.08.2000
Kyiv, Ukraine

[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

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Skills ●​ Warehouse management
●​ Communication with clients and stakeholders​
Customs procedures and regulations
●​ Knowledge of international transportation laws and regulations; Proficient in MS
Office Suite (Word, Excel, PowerPoint)
●​ Procurement and Tender Management
●​ Documentation and Reporting
●​ Financial Coordination

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Work
experience Norwegian Refugee Council / Procurement Officer
08..2024 – till now

●​ Managed procurement processes and ensured compliance with organizational
policies and standards.
●​ Maintained accurate records and documentation to support procurement
operations.
●​ Coordinated with internal teams and suppliers to meet project needs and timelines.
●​ Contributed to process optimization to enhance efficiency and cost-effectiveness.
●​ Prepared and conducted tenders, including drafting and managing tender
documentation.
●​ Coordinated the evaluation of bids and supplier selection in line with procurement
guidelines.
●​ Submitted necessary documents to the finance department to facilitate timely
payments.

NDA / Customer support agent
12.2023 – 07.2024

●​ Work with CRM (Customer Care Management) system;
●​ Provided superior customer through three channels: incoming/outgoing calls, chats
and emails;
●​ Assisted customers in any way possible to make processes, procedures, and
resources clear and easy to use and understand
●​ Quickly identified and addressed various issues to generate strong satisfaction
levels;
●​ Escalated issues when appropriate based on established standards;

BERGER CARGO UKRAINE / International freight forward manager
01.2023 – 08.2023
●​ Managed international freight operations for multiple clients, ensuring timely and
cost-effective delivery of goods across borders.
●​ Coordinated with various carriers and vendors to arrange air, sea, and land
transportation, negotiating rates and contracts to optimize efficiency.

BERGER CARGO UKRAINE / Warehouse chief
04.2022 – 01.2023, LVIV
●​ Performing warehouse processes due to WFP UN standards. WFP was our major
client. Also we had such clients as Logistics Claster, PUI, UNICEF, UNFPA,
Solidarities International.
●​ Documentation and reports management due to WFP standards, communication
with UN representatives
●​ Communicated with various international organizations, such as the Red Cross,
UNHCR, UNICEF, PUI, and Lifeline, and handled all documentation and inventory
procedures for their products
 BERGER CARGO UKRAINE / Warehouse operator
09.2020 — 04.2022
●​ Еngaged in accounting for goods in the warehouse
●​ Forming warehouse applications using WMS
●​ Conducting inventories and ensuring other warehouse operations.

Consulting Company “ALLEGO” / Commercial agent
07.2018 — 08.2020
●​ Provided support in organizing events and drafting recommendations on
international transportation and customs legislation
●​ Collaborated with the International Chamber of Commerce (ICC) Ukraine on the
publication and distribution of INCOTERMS 2020
●​ Participated in various projects as an assistant, gaining valuable experience in
different areas of consulting

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Education

National Aviation University/ Bachelor
09. 2017 – 05. 2020, Kyiv
Faculty of Management, Transport and Logistics, Specialization 073 "Logistics"

National Aviation University / Master's
09. 2020 – 05.2022, Kyiv

Faculty of Transport, Management and Logistics, Specialization 275 "Transport Technologies
(in Air Transport)