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Work experience

Dispatcher/Account Manager

from 03.2025 to now (1 year 2 months)
Transglobal Services, Remote (Transportation and logistics)

• Create enduring connections with shippers, dealers, customers and drivers
• Negotiate and book freight loads with highest available Rate Per Mile
• Update equipment and load-related information in corporate CRM
• Provide clear instructions to drivers and monitor HOS compliance
• Assist in resolving any disruptions on the current shipments
• Receive and review loads requests via phone and email
• Perform data analysis tasks to uncover insights

Operations manager

from 09.2022 to 02.2025 (2 years 6 months)
Deels Maritime, Remote (Transportation and logistics)

• Address delays, misrouted or damaged cargo, maintain records of cargo status
• Ensure all Bills of Lading, manifests, customs documents are in order
• Coordinate inbound and outbound vessels for timely transshipment
• Oversee cargo movement from ship-to-ship or ship-to-truck
• Monitor and track cargo arriving for transshipment

Logistics Officer

from 04.2019 to 07.2022 (3 years 4 months)
CFZE Manufacturing Group, Hybrid, Remote (Chemical industry, pharmaceuticals)

• Forecast inventory needs using the S&OP process to maintain optimal stock levels
• Manage shipments for timely delivery, optimizing various shipping methods
• Place purchase orders, follow up and control reconciliation processes
• Expand supply chain options and minimize disruptions in the chain
• Analyze logistics data, resolve operational issues & monitor trends

Education

UNN, UNEC Campus

Accountancy, Kyiv
Higher, from 2010 to 2014 (4 years)

Additional education and certificates

DAT One – Truck Dispatch fundamentals

2024, 3 months

Digital Transformation essentials

2025, 2 months

Knowledge and skills

• Communicability
• Organization of international transportation
• Diligence
• Business analysis

Language proficiencies

• French — beginner
• English — fluent

Additional information

Never go against the first principles (core principles) that guide your industry.