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Work experience

Dispatcher/Account Manager

from 03.2024 to 06.2025 (1 year 3 months)
Transglobal Services, Remote (Transportation and logistics)

• Negotiate and book freight loads with highest available Rate Per Mile
• Update equipment and load-related information in corporate CRM
• Provide clear instructions to drivers and monitor HOS compliance
• Create enduring connections with brokers, customers and drivers
• Assist in resolving any disruptions on the current shipments
• Receive and review loads requests via phone and email

Operations manager

from 01.2022 to 02.2024 (2 years 1 month)
Deels Maritime, Remote (Transportation and logistics)

• Address delays, misrouted or damaged cargo, maintain records of cargo status and movement timings
• Ensure all Bills of Lading, manifests, customs documents are in order
• Coordinate inbound and outbound vessels for timely transshipment
• Oversee cargo movement from ship-to-ship or ship-to-truck
• Monitor and track cargo arriving for transshipment

Logistics Officer

from 04.2019 to 12.2021 (2 years 8 months)
BFZE Manufacturing Group, Hybrid, Remote (Chemical industry, pharmaceuticals)

• Create and manage shipments for timely delivery, optimizing shipping methods (Sea, Land & Air) and reducing costs.
• Handle communication with suppliers to expand supply chain options and minimize disruptions.
• Place purchase orders, ensure accurate processing, monitor and control reconciliation processes.
• Forecast inventory needs using the S&OP process to maintain optimal stock levels
• Analyze logistics data, resolve operational issues & monitor trends

Education

UNN, UNEC Campus

Accountancy, Kyiv
Higher, from 2010 to 2014 (4 years)

Additional education and certificates

DAT One – Truck Dispatch fundamentals

2025, 2 months

Knowledge and skills

• Diligence
• Communicability
• Independent decision-making
• Organization of international transportation
• MS Excel
• Management of CRM
• Conflict settlement

Language proficiencies

English — fluent