Нікіта

NIKITA MYSHKO

Contact Information
• Phone: [open contact info](look above in the "contact info" section)
• Email: [open contact info](look above in the "contact info" section)
• GitHub: github.com/KitamiX
• LinkedIn: [open contact info](look above in the "contact info" section)
• Location: Kyiv, Ukraine

Summary

Master’s graduate in Cybersecurity from State University of Information and Communication
Technologies with extensive Cisco certifications and hands-on experience in network technical
support. Skilled in troubleshooting multi-vendor network issues, implementing secure solutions,
and collaborating with teams. Passionate about leveraging technical expertise and certifications to
enhance security infrastructure through innovation, automation, and system integration.

Work Experience

Middle Network Technical Support Engineer
ISP Znet.com.ua | December 2023 - Present

• Resolved complex multi-vendor network issues, reducing downtime by 15%.
• Designed and deployed route-based IP network solutions to improve connectivity.
• Supported network devices, including hubs, bridges, and routers, ensuring operational
stability.
• Performed diagnostics on Juniper and Cisco equipment using packet analysis.
• Monitored network performance, resolving bottlenecks to maintain optimal functionality.
• Implemented monitoring tools, enhancing issue detection efficiency by 20%.

Junior Technical Support Engineer
ISP Znet.com.ua | February 2023 - December 2023

• Communicated technical concepts clearly to non-technical users, improving customer
satisfaction.
• Handled end-user support requests, guiding them through troubleshooting processes.
• Evaluated hardware and software systems, proposing upgrades to boost performance.
• Maintained and updated customer support databases for accurate documentation.

Intern .NET Developer
Binary Studio | December 2021 - March 2022

• Contributed to the Codi educational platform using C#, .NET, and ASP.NET Core.
• Assisted in developing features, debugging, and resolving technical issues.
• Created unit tests to ensure code quality and reliability.
• Collaborated with the team to meet project deadlines and deliver robust software.
Education
State University of Information and Communication Technologies

Kyiv, Ukraine

• Bachelor in Cybersecurity (2019 — 2023)
• Master’s Degree in Cybersecurity (2023 — 2025)

Skills
Technical:

• Networking: Juniper, Cisco, TCP/IP, packet analysis, network monitoring
• System Administration: Server management, hardware/software troubleshooting
• Programming: C#, .NET, ASP.NET Core, JavaScript, TypeScript, HTML, CSS, SASS
• Databases: MS SQL Server, MongoDB
• Other: Entity Framework Core, SignalR, RabbitMQ, Angular, RxJS, Linux

Personal:

• Focused on delivering tasks promptly and efficiently while maintaining a balance
between speed and attention to detail.
• Strong problem-solving abilities.
• Proficient in client interaction and teamwork.
• Quick to adapt to and learn new technologies and approaches.

Certifications

• Cisco Certified Network Associate (CCNA) Security, Apr 2023
• CCNA Cybersecurity Operations, Jun 2022
• IoT Fundamentals: IoT Security, Dec 2021
• CCNAv7: Introduction to Networks, Jun 2021
• Partner: NDG Linux Essentials, Jan 2021
• IT Essentials: PC Hardware and Software, Jun 2020
• Introduction to Cybersecurity, Feb 2020

Additional Information
• Proficient in Ukrainian and Russian.
• English — B2 (Upper-Intermediate).