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Системний адміністратор

City of residence:
Khmelnytskyi
Ready to work:
Remote

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Vladyslav Andreiev
Tralee, Co.Kerry | [open contact info](look above in the "contact info" section) | 0874951105 | Linkedin

Personal statement
Motivated IT Support Technician with a strong academic background and hands-on
experience in system support, troubleshooting, and networking. Passionate about helping
users resolve technical issues and ensuring smooth, reliable technology experiences in
dynamic environments.

Key Skills
Technical Support & Troubleshooting: Confident in resolving hardware, software, and
OS issues across Windows, Linux, macOS, and mobile devices
Networking & Cloud Platforms: Solid knowledge of TCP/IP, DNS, DHCP, VPNs, Microsoft
365, and Azure fundamentals

System Administration: Experience with Active Directory, user management, system
configuration, and backup solutions

Cybersecurity Awareness: Understanding of threat detection, data confidentiality, and
basic security principles

Communication & Problem Solving: Strong interpersonal skills with a user-focused
approach to diagnosing and resolving technical issues

Work Experience
UX/UI Designer
MyMyCars, Khmelnytskyi, Ukraine | 2021–2023
Conducted user research and usability testing, created wireframes and interactive
prototypes, and designed responsive interfaces for web and mobile platforms.
Collaborated closely with developers and stakeholders to implement intuitive, user-
centered solutions.

Computer Repair & Service Technician
Maysterkomp, Khmelnytskyi, Ukraine | 2020
Diagnosed and resolved hardware, software, and network issues for desktops and laptops.
Installed and configured operating systems and applications, replaced faulty components,
and provided in-person and remote support to clients.

Education
IT Support Technician (CompTIA)
Kerry College, Monavalley Campus | 2024–2025
IT Support Technician – Fundamentals
Kerry College, Monavalley Campus | 2024
Master’s Degree in Information Systems and Technologies
Khmelnytskyi National University, Ukraine | 2023–2025

Bachelor’s Degree in Information Systems and Technologies
Khmelnytskyi National University, Ukraine | 2020–2023

Junior Specialist Diploma in Computer Engineering
Khmelnytskyi Polytechnic College, Ukraine | 2016–2020

Certifications
CompTIA: A+ (Core 1 & 2), Network+ (N10-009), IT Operations Specialist (CIOS), IT
Fundamentals (ITF+)

Microsoft: 365 Fundamentals, Azure Fundamentals
Cisco: Introduction to Cybersecurity, Networking Basics, Network Troubleshooting, Device
Configuration, OS & Hardware Basics

Other: ServiceNow (Intro), Manual Handling, IT Support Communications & Practical Skills

Creative & QA: UX/UI Design, Web Design, Graphic Composition (Creative Practice),
Software Testing (QATestLab)

Interests & Hobbies
Curious by nature — I love exploring how things work, from networks to user interfaces.
When I'm not fixing tech, you'll find me on a walk, discovering new coffee spots, or
planning my next trip.

References
Available upon request.

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