Yaroslav

Yaroslav Verbych
Age: 20

📞 [open contact info](look above in the "contact info" section) | ✉ [open contact info](look above in the "contact info" section)
English language: B2/C1

Skills
❖ Market and competitor analysis (E-commerce, Forex)
❖ Marketing strategy development and brand promotion
❖ Customer support and client relationship management
❖ Talent acquisition and team coordination for promotional content
❖ Project management and operational workflow optimization
❖ Data analysis and performance tracking
❖ Copywriting, content research, and editing
❖ Problem-solving and process improvement
❖ Adaptability to fast-paced and changing environments
❖ Digital tools proficiency (CRM systems, e-commerce platforms, trading
platforms, content management tools)

Education
Lesya Ukrainka Volyn National University – Business and Trade Organization
(Bachelor degree, right now on 3rd year)
GPA: 4.6 | Study scholarship recipient

Experience
E-commerce Operations Manager – Honex Company (honexcompany.com)

● Analyzed competitors and market trends to identify opportunities for
growth.
● Developed and implemented an effective marketing strategy to increase sales
and brand awareness.
● Handled customer support while also managing talent acquisition, including
hiring actors for promotional video content.
 ●​ Coordinated cross-functional projects to streamline operations and improve
team efficiency.

Self-employed Forex Trader

●​ Conducted market analysis and executed trades based on market trends.
●​ Maintained detailed records of transactions and performance metrics.

Customer Service Manager – Local Outsourcing Agency

●​ Interacted with customers to resolve escalated queries and complaints.
●​ Built strong initial relationships with new clients.
●​ Analyzed customer feedback to identify and implement areas of
improvement.

Copywriter/Research Writer – 4Writers.net

●​ Researched, outlined, and organized written content for publication.
●​ Edited and formatted articles to meet client and publication requirements.