Chris

CHRIS CHIEZEY

CONTACT PROFILE

[open contact info](look above in the "contact info" section) Relationship-driven professional with 5+ years of experience in client
retention, conflict resolution, customer satisfaction, personnel
[open contact info](look above in the "contact info" section) management, and SEO. Proven ability to build trust, resolve issues
proactively, and drive loyalty through tailored solutions across insurance,
Enugu, Nigeria consulting, and HR sectors Track record in driving growth and optimising
HR/operational processes. Holds a B.Sc. in Psychology and certifications in
[open contact info](look above in the "contact info" section) HR Management, Project Management, and Health, Safety & Environment
weze-chiezey standards. Seeking opportunities to leverage these skills in a forward-
thinking organization.
EDUCATION
WORK EXPERIENCE
Bachelor of Science, Honours
Psychology Kirsten Turner Consulting Ltd.
Regional Manager APRIL 2024 – NOV 2025
SKILLS ·Developed and executed regional marketing strategies aligned with
national business objectives, driving lead generation and revenue
Strategic Planning growth.
Problem Solving ·Built and maintained relationships with potential and existing clients
through personalized outreach, networking, and feedback-driven
Written & Verbal
service improvements.
Communication ·Resolved client escalations promptly, maintaining a 95%+ satisfaction
rate across accounts.
Creative Thinking
·Analysed regional market trends, competitor activity, and performance
Brand Development (lead generation, conversion rates) to optimize strategies.
Negotiation ·Mentored regional marketing staff and co-ordinated with external
agencies to deliver results.
Customer Orientation
AXA Mansard
Adaptability to Change
Team Manager SEPT 2021 – MAR 2024
CERTIFICATIONS ·
Led my team to consistently exceed monthly business targets.
·
Recruited and onboarded talent, enhancing team productivity and
Human Resource readiness to drive sales objectives.
Management (HRM) ·Initiated and led marketing initiatives for AXA insurance products,
Project Management securing new clients and driving revenue growth.
Professional (PMP) ·Cultivated and nurtured client relationships through tailored solutions
Health Safety & Environment and proactive engagement, enhancing retention and loyalty.
(HSE 1 & 2) ·Trained 7+ team members in empathy-driven communication and
conflict resolution, enhancing service quality.
LANGUAGES
Renaissance University, Enugu
English (Fluent)
Student Affairs Officer JAN 2021 – APR 2021
·
REFERENCE Mediated student disputes and enforced policies, ensuring a safe and
productive campus environment.
·
Ensuring student hostel facilities are operating optimally.
Available on request. ·
Ensuring students are adequately fed, and on schedule.
·
Making sure the school environment in general is conducive for
learning.