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YA R O S L AV M U KA N

DETAILS PROFILE

ADDRESS Over the past five years, I progressed from Sales Manager to Head of
Odesa Commercial Operations, leading a team in sales and marketing. I drove analytics
Ukraine
development, including competitor analysis, to support strategic decisions and
PHONE grew the subscriber base by 3.5 times. I oversaw all commercial statistics and
[open contact info](look above in the "contact info" section) analytics, ensuring strong performance across departments. I effectively managed
cross-functional teams, aligning marketing strategies to deliver outstanding sales
EMAIL
results.
[open contact info](look above in the "contact info" section)

EMPLOYMENT HISTORY
SKILLS

Sales manager, ISP Flycom Odesa
Decision Making
May 2020 — Oct 2020

• Attracted new clients for internet services
Adaptability
• Processed and managed client applications efficiently
• Fostered strong client relationships through effective communication
Leadership • Collaborated closely with team to achieve sales goals

Communication Senior Sales manager, Flycom Odesa
Oct 2020 — Nov 2021
Management • Led a small team of sales professionals.
• Developed and delivered training programs.
• Actively performed as a sales manager.
LANGUAGES

Lead Sales Manager, Flycom Odesa
English
Nov 2021 — Feb 2022

• Managed a team of 20 professionals
Ukrainian
• Implemented Bitrix CRM system from scratch
• Planned and coordinated team workflows

Head of Sales, Flycom Odesa
May 2022 — May 2025

• Directed a team of 30+ professionals
• Formulated and executed business strategies
• Established and monitored target KPIs
• Managed marketing and sales operations
• Conducted comprehensive analytics
• Controlled and optimized expenses
• Mentored and supported employees
• Drove data-driven decision-making