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Olha

Operations manager

Considering positions:
Operations manager, HR manager
City:
Kyiv

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OLHA BOHDASHKINA
A dynamic Operations professional with over 8 years of experience in the
humanitarian sector, specializing in strategic HR management and
development for diverse teams. Demonstrated expertise in collaborating
with senior leadership to align HR strategies with organizational goals,
overseeing full-cycle recruitment, and facilitating staff training and
development initiatives. Extensive experience in ensuring compliance with
local labor laws, managing personnel contracts, and supporting financial
processes, including payroll and budgeting. Skilled in coordinating
partnerships with NGOs and effectively managing internal controls.
Committed to fostering a positive work environment and driving team
success through effective orientation and ongoing professional
development.
WORK EXPERIENCE
[open contact info](look above in the "contact info" section) January 2024 – until now
Position: HR & Finance & Administration Manager

[open contact info](look above in the "contact info" section) «Alight» (formerly American Refugee Committee)
Support senior management in implementing HR strategies aligned with
Kyiv city, Ukraine organizational goals.
Lead the development and execution of HR/Admin/Finance systems
[open contact info](look above in the "contact info" section) alongside Alight’s global support team.
Provide HR management oversight and leadership for consultants and
volunteers across the region.
Collaborate with senior management to identify growth and training
EDUCATION opportunities for the Ukrainian team.
Work with local NGOs to prepare grant agreements, ensuring
compliance and evaluating effectiveness.
Master's Degree - Management and
Manage the hiring process, including full-cycle recruitment, to ensure a
Administration
high-quality candidate experience.
Donbass State Engineering Academy Oversee the onboarding process for new employees and develop an HR
September 2021- December 2022 manual for operations in Ukraine.
Manage all contract types and monitor compliance with local labor laws
Bachelor's Degree - Marketing and regulations.
Sloviansk State Pedagogical University Consult on HR policies including equal employment opportunities and
September 1999- June 2003 resolve contractor relations issues.
Administer benefits programs and coordinate personnel administration
processes.
Associate Degree - Сommodity science
Coordinate payroll issues with the Finance department for timely salary
and commercial activity
payments.
Sloviansk Technical College Oversee month-end closing processes and coordinate audits with
September 1996- June 1999 external auditors.
Collaborating with lawyers and accounting firms for guidance on HR and
LANGUAGE administrative issues.
Supporting arrangement of travel for HQ staff (transportation,
English (fluency) accommodation).
Supporting arrangement all types of events (team buildings, training
Ukrainian (native) sessions, donor`s visits etc.)
russian (native) November 2018 – January 2024
HR/Finance/Admin Coordinator
«Polish Humanitarian Action»
Strategic HR Management: Ability to
Oversee the regular review and implementation of HR policies and
align HR strategies with organizational procedures to ensure compliance with PAH standards and national labor
goals. laws.
Recruitment and Talent Acquisition: Coordinate recruitment processes, manage onboarding and training
Proficient in full-cycle recruitment and schedules for new staff, and arrange development training.
onboarding processes. Prepare and manage employment contracts and agreements for staff.
Employee Engagement: Experience in Allocate salaries for local and field staff according to donor budgets.
developing programs to enhance Maintain the Mission’s HR Plan and contribute to HR aspects of new proposals’
budgets.
employee motivation and satisfaction.
Develop and implement the staff performance evaluation system.
Ensure complete and accurate documentation of all operational processes.
Provide visa support for expatriates and cooperate with external auditors.
Organize team-building activities, retreats, and other events for mission
staff.
Prepare and manage all employment and service contracts, monitoring
SKILLS their expiration and preparing acceptance documents.
Calculate salaries for all staff types and oversee administrative costs of field
offices.
Strategic HR Management: Ability to
Support travel arrangements for local, field, and HQ staff and manage office
align HR strategies with and apartment rental agreements.
organizational goals. June 2018 - November 2018
Recruitment and Talent Acquisition: HR/Finance/Admin/ Officer

Proficient in full-cycle recruitment «HelpAge International (HAI) in Ukraine»

and onboarding processes. Maintain financial management procedures in compliance with national
legislation and donor requirements, assisting during audits and in preparing
Employee Engagement: Experience
donor reports.
in developing programs to enhance Manage bank and petty cash operations, ensuring accurate cash flow
employee motivation and monitoring and documentation for payments.
Maintain an effective filing system for financial documents and assist the
satisfaction. finance department with bookkeeping tasks.
Training and Development: Skilled in Preparing and managing all employment and service contracts, monitoring
contract’s expiration periods.
identifying training needs and
Managing efficient and accountable systems for procurement, stock
implementing effective development management, transportation and distribution during the project
programs. implementation
April 2017-May 2018
Organizational Development: Finance Assistant
Expertise in designing and managing «Save the children International»
initiatives for organizational change. Verified bills, invoices, and supporting documents for payment
processing, ensuring compliance with internal policies and donor
Policy Development and
requirements.
Compliance: Knowledge of labor Reviewed and approved disbursement requests based on authorized
documentation.
laws and regulations, with experience
Coordinated with logistics and program teams to collect original
in creating and updating HR policies. financial documents.
Performance Management: Checked financial reports submitted by partner organizations.
Supported daily bookkeeping and maintained a systematic financial
Experience in implementing filing system.
performance evaluation systems and Managed timely and accurate accounts receivable and payable
activities.
managing employee performance Identified and resolved invoicing errors and accounting
improvement plans. discrepancies.
Updated financial records with all recent transactions.
Communication and Interpersonal
August 2015 – April 2017
Skills: Strong ability to build
Database Officer/ Project assistant
relationships with staff and
Czech humanitarian organization «People in Need»
stakeholders at all levels. Prepare and maintain the beneficiary database, correcting and following up
Budget Management: Experience in as needed.
Establish contacts with municipality representatives for humanitarian aid
managing HR budgets and distribution.
optimizing resources. Collaborate with other teams (logistics, security, finance, etc.) on various
administrative tasks.
Problem Solving: Effective in Prepare documentation for humanitarian aid distribution, including
resolving employee relations issues contracts and distribution lists.
Coordinate field team activities during humanitarian aid distribution and
and providing strategic HR solutions.
prepare distribution plans.
Participate in tender commissions and quality assessments, mobilizing team
members for data collection and analysis.
Ensure cooperation with community-based organizations.
REFERENCES
1. Silvia Roscot, Acting Director of Alight, [open contact info](look above in the "contact info" section)
2. Karina Stelmaszczyk, Poland HR Lead ''Alight'', [open contact info](look above in the "contact info" section)
3. Christopher Nyamandi, Europe Regional Director ''Alight''
[open contact info](look above in the "contact info" section)
4. Dmytro Smyrnov, HR Country Manager ''Polish Humanitarian Action in Ukraine'',
[open contact info](look above in the "contact info" section), [open contact info](look above in the "contact info" section)

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