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Work experience

Independent BPM & Transformation Consultant

from 05.2025 to now (10 months)
NDA, Дистанційно (IT)

Provide advisory support on business process management, process architecture, and change initiatives for companies exploring digital transformation and operational scaling.

Business Process Reengineering Manager, Team Lead

from 05.2023 to 05.2025 (2 years)
Дарниця, фармацевтична компанія, Київ (Хімічна промисловість, фармацевтика)

Gathered and analyzed business requirements from stakeholders of all levels (Finance, Procurement, Logistics, Risk Management) and aligned BRD / FRD documentation.
Modeled As-Is / To-Be processes in BPMN 2.0, performed GAP analysis, and prepared workflows for automation (Creatio CRM, SAP S/4HANA).
Participated in Agile ceremonies, including backlog refinement and sprint planning.
Collaborated with developers and architects to design and implement process automation and system integrations.
Supported UAT and post-go-live hypercare; reported project progress and risks to stakeholders.
Developed BPM governance documentation (RACI, templates, SOPs) and optimized the knowledge base through AI-driven tools (ChatGPT, Copilot Studio).

Senior Process Analyst

from 08.2022 to 05.2023 (10 months)
ПрАТ «МХП», Київ (Харчова промисловість)

Gathered business requirements from stakeholders of all levels and optimized processes by applying Lean principles and best practices.
Modeled As-Is / To-Be processes in BPMN 2.0, conducted GAP analysis, and integrated risk and control elements for R&D and Cost Management areas.
Created BRD / FRD documentation and contributed to the solution design and implementation.
Prepared process guidelines, RACI matrices, and provided process improvement advisory to employees.

Senior BPM Specialist

from 04.2019 to 08.2022 (3 years 5 months)
ТОВ «ДТЕК», Київ (Енергетика)

Implemented BPM framework and developed the company-wide process catalog.
Modeled As-Is / To-Be processes in BPMN 2.0, promoted Lean practices, and standardized process documentation across business units.
Created and aligned process documentation, including SOPs, templates, and policies, for executive approval.
Introduced internal control mechanisms to mitigate operational and compliance risks.

Middle BPM Specialist

from 03.2017 to 03.2019 (2 years)
ТОВ «М-ЕНД-С», Київ (Транспорт, логістика)

Business Process Specialist

from 12.2014 to 03.2017 (2 years 4 months)
NDA, Київ (Фінанси, банки, страхування)

Specialist in Branch Launches

from 06.2012 to 03.2014 (1 year 10 months)
АТ «БАНК ФОРВАРД», Луганськ (Фінанси, банки, страхування)

Education

Полтавська державна аграрна академія

Економічний, Фінанси та кредит, Полтава
Higher, from 2012 to 2017 (5 years)

Additional education and certificates

LEAN Methodology & Process Optimization – Internal Training, DTEK

2020

Business Process Automation & Modeling for Large Businesses – ELMA

2020

Business Process Management – Project Management Bureau

2020

BPMN 2.0 Process Modeling – Project Management Bureau

2020

Designing Business Architecture using Business Studio – Modern Management Technologies Group

2021

Emotional Leadership 2.0 – Serhii Slipchenko

2024

Business Analysis in IT – Web Academy

2024

Knowledge and skills

• BPMN
• GAP Analysis
• Lean & Six Sigma
• KPI & OKR Management
• User Stories & Use Cases
• Requirements Engineering
• BPM Strategy Implementation
• Balanced Scorecard
• Agile / Scrum / PMBOK
• Change Management
• Stakeholder Engagement
• Hypercare
• IDEF3

Language proficiencies

• English — above average
• Ukrainian — fluent

Additional information

Tools: Jira, Confluence, Azure DevOps (Boards, Work Item Management), Miro, Microsoft 365 Suite (Project, Visio, Excel, PowerPoint), draw.io, Business Studio, QPR Process Designer, SAP S/4HANA, Creatio CRM, Balsamiq, RPA (UiPath, Power Automate), AI & Automation (ChatGPT, Microsoft Copilot)

Hard Skills:
• Business Process & Analysis: Requirements Engineering (BRD, FRD, SRS), BPMN 2.0, UML, IDEF3, SIPOC, GAP Analysis, RACI, User Stories & Use Cases
• Process Governance & Optimization: Process Architecture Design, Lean & Six Sigma, BPM Strategy Implementation, Risk & Control Frameworks
• Performance & Strategy Management: Balanced Scorecard, Strategy Alignment, KPI & OKR Management, Budget Planning
• Project & Change Management: Agile / Scrum / PMBOK, Change Management, Stakeholder Engagement, Hypercare

Soft Skills:
• Analytical & Critical Thinking
• Stakeholder Communication & Negotiation
• Ownership & Accountability
• Adaptive Leadership
• Decision-Making Under Uncertainty
• Cross-Functional Collaboration
• Continuous Learning & Resilience