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Andrii Yermakov
Manual QA Engineer
Sumy, Ukraine

Summary
Goal-oriented entry-level QA Engineer with hands-on experience in manual testing of
mobile applications, websites, and business solutions (1C). Experienced in writing
CONTACTS technical documentation, creating test cases and bug reports, and collaborating with
[open contact info](look above in the "contact info" section) analysts, developers, and other team members. My background in system
administration provides a strong understanding of technical processes, while previous
[open contact info](look above in the "contact info" section) experience in sales and team leadership enhances my communication and problem-
solving skills. Actively developing in the QA field through courses and self-education.
[open contact info](look above in the "contact info" section)
makov-andrii/

Experiance
SMKL 5
COURSES System Administrator
QA & Testing: Sumy, Ukraine, October 2024 - Present

Manual QA (GlobalLogic)  Monitored server and network stability and performed routine
Software Tester (Genius.Space), maintenance
 Installed and updated software, patches, and antivirus tools
Basics of Software Testing (QATestLab)  Ensured information security and data protection
 Provided user support and solved hardware/software issues
Programming & Web:  Implemented new technologies and documented system changes
HTML5 & CSS3 (ITVDN)  Website administration: Updated content, managed user access, ensured
website availability and performance, performed regular backups, and
PHP Developer (ITVDN) monitored for security threats
Cybersecurity: MOYO
Fundamentals of Cybersecurity for Sales Team Lead
Business (Google) Sumy, Ukraine, June 2020 – September 2024

 Manual testing of 1C ERP, company mobile app, and website updates:
prepared test documentation (test cases, bug reports in Excel/Word),
LANGUAGES reported to business analysts and developers.
 Participated in exploratory testing, functional and UI testing. Used
Ukrainian — Native screenshots, step-by-step reproduction, and expected/actual results
English — Pre-intermediate format.
 Achieving sales targets: Developing and implementing strategies to meet
(currently improving)
sales plans and increase profitability.
 Team management: Motivating, training, and developing team members,
setting goals, and tracking their performance.
 Market analysis: Gathering and analyzing information about market
conditions, customer needs, competition, and pricing policies.
 Customer issue resolution: Managing client relationships, resolving
conflicts, and ensuring high levels of customer satisfaction.
 Optimizing sales processes: Analyzing and improving sales processes to
enhance efficiency and drive sales growth.
 Preparation of technical specifications: Writing detailed technical
 MOYO
Sales Manager
Sumy, Ukraine, September 2017 – May 2020

 Manual testing of 1C ERP, company mobile app, and website updates:
prepared test documentation (test cases, bug reports in Excel/Word),
reported to business analysts and developers.
 Participated in exploratory testing, functional and UI testing. Used
screenshots, step-by-step reproduction, and expected/actual results
format.
 Achieving sales targets: Developing and implementing strategies to meet
sales plans and increase profitability.
 Team management: Motivating, training, and developing team members,
setting goals, and tracking their performance.
 Market analysis: Gathering and analyzing information about market
conditions, customer needs, competition, and pricing policies.

Skills

 Testing Tools: TestRail, Mantis, Jira, Selenium WebDriver, Postman,
Browser DevTools, Trello
 Languages & Markup: PHP (basic), JavaScript (basic), Python (basic),
HTML5, CSS3
 Databases: MSSQL, MySQL, PostgreSQL, SQL
 Frameworks/CMS: Laravel, Yii2, Symfony, Magento 2, WordPress
 Version Control: Git
 Operating Systems: Windows, Windows Server, VirtualBox
 Other: MS Office, 1C ERP

Education
Ukrainian Academy Of Banking Of The National Bank Of Ukraine
Master's degree, Economic Cybernetics · (Sep 2017 - Jan 2019)

Ukrainian Academy Of Banking Of The National Bank Of Ukraine
Bachelor's degree, Economic Cybernetics · (Sep 2013 - Jul 2017)