Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/13865221/

Work experience

Call manager

from 01.2025 to 04.2025 (3 months)
Pro-pass Logistics, Remote (Transportation and logistics)

Conducted outreach to job seekers to assess their eligibility for the Product Reviewer position.
Pre-screened candidates based on company criteria and job requirements.
Provided detailed information about the role, responsibilities, and expectations to potential applicants.
Assisted job seekers with the application process and ensured a smooth onboarding experience.
Maintained accurate records of applicant interactions and progress in the CRM system.
Addressed inquiries and concerns, delivering excellent customer service to enhance candidate experience.
Collaborated with the recruitment team to ensure a steady pipeline of qualified candidates.

Dispatcher

from 10.2023 to 12.2024 (1 year 2 months)
A1 Logistics, Remote (Transportation and logistics)

Dispatch trucks, drivers and installation crews for pickups, deliveries and jobs, ensuring the most efficient routes and schedules.

Monitor and manage real-time location data of trucks, crews and forklifts using GPS tracking software to ensure timely deliveries and track any delays.

Communicate clearly with drivers, clients, vendors, and internal teams regarding schedules, routes, and delivery updates.

Update and maintain records for all dispatched loads and completed deliveries.

Handle client and vendor inquiries or concerns, offering timely solutions and resolving issues as they arise.

Ensure compliance with safety regulations and company policies in all aspects of dispatching and scheduling.

Collaborate with other departments to address any operational issues or changes to delivery schedules.

Utilize Microsoft Excel and other software tools to generate reports, track deliveries, and manage schedules.

Continuously monitor traffic patterns and adjust routes as needed to ensure on-time delivery.

Logistics manager

from 09.2021 to 10.2023 (2 years 1 month)
Sully Miller Holding Co., Remote (Transportation and logistics)

Assign drivers to trucks and provide accurate directions to pickup and delivery facilities.

Build and receive purchase orders for all dispatch/trucking and equipment as needed.

Ensure a safe work environment in compliance with all federal, state, local, and company safety policies and procedures using the appropriate tools and equipment for the task.

Maintain the control board for accuracy.

Perform all other duties deemed vital or assigned.

Provide oversight to ensure all vital labor, materials, and equipment arrives at each job site in a timely manner.

Receive and maintain communications with crews regarding job status, problems, customer satisfaction, payment, etc.

Supervise daily activities of trucks and generate operational reports

Knowledge and skills

• Diligence
• Direct sales
• Active sales
• Communicability
• B2B Sales
• Handling objections
• Management of CRM
• Educability
• Cold sales
• Concentration
• Attentiveness
• B2C Sales
• Sales
• Phone sales
• Receiving incoming calls