Вероніка

ABOUT ME
Proactive and communicative specialist with hands-on
experience in sales, customer service, and social media
CONTACT management. Skilled in creating engaging content,
building client relationships, and ensuring smooth
[open contact info](look above in the "contact info" section)
operational processes. Adaptable, quick to learn new
[open contact info](look above in the "contact info" section) tools, and always focused on delivering high-quality
Chernihiv, Ukraine results. Confident working both independently and as
part of a team.
LANGUAGES

Ukrainian - native.
WORK EXPERIENCE
English - B2.
Sales Consultant
SKILLS WineStore

Advised customers on wine and related products,
Strong communication skills
Analytical skills providing tailored recommendations based on
Time management their preferences.
Team leadership
Data organization
Processed orders efficiently and monitored stock
Problem solving levels to ensure consistent product availability.
Adaptability Helped develop and implement strategies to
Customer-focused approach
Fast learner of new software attract new customers and boost sales.
and digital tools Created and managed content for the store’s
Instagram page, promoting products and engaging
EDUCATION with the audience.

Bachelor's Degree in Instagram manager
“Entrepreneurship, Trade and Women's Clothing Store
Stock Exchange Activities”,
National University
«Chernihiv Polytechnic», Managed the full content cycle for the store’s
Chernihiv, Ukraine, 2021 – Instagram page (posts, stories, promotional
Present (expected graduation: materials).
[4 year]).
Processed orders and organized delivery through
courier services.
Communicated with customers, handled inquiries,
and ensured a sales process.