Віталій

Babak Vitalii​
[[open contact info](look above in the "contact info" section)] | [[open contact info](look above in the "contact info" section)] ​
​
About me ​
I take it easy when problems arise. Learning quickly. ​
I am analytical, which I believe will help develop the set targets.​
​
Employment ​
[Intern operator to Junior operator] — [Parimatch Customer Support]​
[05.10.2020] — [10.02.2021] [Communication with clients in chat and phone calls]​
​
[Operator to Senior operator] — [Parimatch Customer Support]​
[11.04.2021] — [01.10.2021] [I solved the client's problems, and also helped other trainees
on the first stage.] ​
​
[Senior operator to Mentor] — [Parimatch Customer Support]​
[01.10.2021] — [31.10.2022] [I was in charge of solving customer problems. Conducted
training for newcomers to the company. Conducted operator monitoring. Assisted the
supervisor in solving other tasks.] ​
​
[VIP manager] — [Wildtornado Customer Support]​
[15.01.2023] — [15.06.2024] [Conducted consultations with clients in online chat and by
mail. We gave appropriate bonuses to active players, and trained newcomers in the early
stages.] ​
​
[Integrator at Affiliate marketing] — [Affiliate product NDA]​
[1.07.2024] — [24.04.2025] [I created an affiliate network offer, integrated both external and
internal media buying. I uploaded landings, set up payouts and postbacks. I tested landings
and scripts for correct performance. Duties also included buying domains via Cloudflare and
setting them up. I have experience with Keitaro.] ​
​
Education​
[National Aviation University] — [FKKPI, Cybersecurity and Software Engineering]​
[2019] — [2020]​
​
Skills ​
[Microsoft Word, PowerPoint, Microsoft Excel, HTML, some experience in CSS, high level of
computer skills, other CRM skills of Parimatch and Wild Tornado companies, B1-B2 English
level, SEO specialist course, Keitaro, TUNE, Jira, Cloudflare, Namecheap, PWA, WebView
apps, some experience in targeting.]​
​
[open contact info](look above in the "contact info" section)