Vitalii

Vitalii Shyshmarov
Payment Manager/QA Engineer

My Contacts About Me
I am an attentive to detail and hardworking professional with the ability to find
effective solutions, adapt quickly to new challenges and work in a team with a
[open contact info](look above in the "contact info" section) flexible and analytical approach.
[open contact info](look above in the "contact info" section) Professional Experience
telegram, [open contact info](look above in the "contact info" section)
Position: Payment Manager | Technical support
Krakow, Poland Company: Pro Gaming Software LTD
Period: 07/2023 - Present
LinkedIn
A fast-growing iGaming company with skilled professionals, 10 successful
projects in Tier 1-3 markets, and a expanding global presence.
Language Payment Processing: Managing the acceptance of deposits, withdrawal of
funds, and transaction monitoring across various payment systems (bank
cards, e-wallets, cryptocurrencies, bank transfers).
English - intermediate Monitoring and Security: Ensuring payment compliance with KYC/AML
Ukrainian - native requirements, detecting and preventing fraud, and monitoring suspicious
Russian - native activity.
Polish - pre-intermediate Customer Support and Dispute Resolution: Providing assistance to users on
payment-related issues, resolving disputes, and collaborating with partners
for prompt issue resolution.
Analytics and Regulatory Compliance: Maintaining reports, analyzing
Hard Skill payment transactions, and ensuring adherence to internal standards and
regulatory security requirements.
SDLC: Position: QA Engineer
Agile/Scrum/Kanban, Waterfall, Spiral Company: Quality Assurance Group
model, V‑model Period: 03/2021 - 11/2022
Business analysis:
Requirements Analysis, Mind Map Requirments analysis, Test Planing, API, Performance, Security, Mobile
creation, Wireframe creation, User flow and Automation testing for ZePill.com
diagram creation Responsibilities: Requirements analysis & creation, Business goals analysis,
Testing: Creating User Stories and Acceptance Criteria, Mind map creation, SRS
creation, RTM creation, Test planning, Test cases development and
Test Design Techniques, Test Case
execution, Bug reporting, Test summary reporting, Performance testing with
development and execution, Functional
Jmeter, Mobile testing, API testing with Postman, Automation Testing using
& Non-Functional testing, Bugs reporting, Python and Selenium, Security scan and analysis results for Owasp ZAP,
Traceability Matrix creation, Test creating a presentation.
summary report creation, Mobile Tools: JIRA, TestRail, Coggle, Balsamiq Wireframe, PyCharm IDE, Selenium,
application testing skills DevTool web-browser , Jmeter, Owasp ZAP, Postman
Basic knowledge:
DevTools Position: Technical support operator
SQL: MySQL Company: Internet Service Provider “Soborka.Net”
API testing: Postman Period: 04/2018 – 10/2020
Automation testing: Python/JavaScript using
Providing technical support to subscribers over the phone.
Selenium/Cypress Setting up server equipment.
Work with networking: osi, dns, dhcp, http, tcp, udp, ssh

Tools
Education Background
Excel, Сonfluence, LiveChat, JIRA,TestRail,
Postman, Selenium, Cypress GeeksForLess "JavaScript Basics + QA Automation course"
07/2023 - 10/2023
Quality Assurance Group Practical Course of Software Testing
(Certificate of completion)
Soft Skill 03/2023 - 06/2023
The Complete 2023 Software Testing Bootcamp (Udemy Course
Stress resistance Completion Certificate | Udemy)
Self-study 11/2022 - 03/2023
Decision making Odessa National Telecommunications Academy, Master's
Communication degree, Telecommunications Technology/Technician 09/2018 -
Multi-tasking 01/2020