Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/13966471/

Work experience

Sales Manager

from 09.2024 to 03.2025 (6 months)
CST Properties, Remote (Real estate)

1. Responded to 50+ client inquiries weekly across email, chat, and phone, resolving 93% within the first contact.

2. Collaborated with operations and marketing teams to launch offers and customer retention strategies.

3. Delivered empathetic, brand-aligned support, boosting customer satisfaction score (CSAT) by 20% within 3 months.

4. Maintained consistent internal reporting, recording sales, updating databases

TOOLS & PLATFORMS
-Communication Tools: Zoom, email, live chat
- CRM: Hubspot
- Social Media: Facebook, Twitter

Sales manager

from 05.2024 to 05.2025 (1 year)
ClearCar, Remote (Auto business and auto service)

* Conducted over 50 cold calls per week to used car dealers and auto service providers, introducing SaaS tools for digital inventory management.

* Successfully converted 13 new business clients in 6 months, contributing to an estimated SEK 240,000 in annual recurring revenue.

* Followed up on inbound inquiries and nurtured leads through personalized email campaigns and scheduled demos.

* Used HubSpot CRM to track all client interactions, pipeline stages, and follow-ups with 98% data accuracy.

* Shadowed senior account managers to learn objection handling and pricing strategy.

SKILLS
- Cold Calling & Prospecting
- B2B Client Acquisition
- Communication & Rapport-Building
- Lead Qualification
- Time Management & Follow-Up
- Microsoft Office & Google Workspace
- Fluent in English

Knowledge and skills

• Sales
• Conflict resolution
• Attracting new customers
• Effective communication
• Conducting negotiations
• Cold sales
• Empathic
• Sociability
• Stress resistance

Language proficiencies

English — advanced