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Support manager
- Considering positions:
- Support manager, Технічний спеціаліст
- Age:
- 18 years
- City of residence:
- Yuzhnoukrainsk
- Ready to work:
- Kyiv
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You can get this candidate's contact information from https://www.work.ua/resumes/14028751/
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Valerii Horelyi
📍 Mykolaiv, Ukraine
📞 [open contact info ](look above in the "contact info" section)
✉️[open contact info ](look above in the "contact info" section)
💬 Telegram: @Valeriyyang
🧑💻 About Me
Responsible and communicative entry-level specialist. I have experience in
customer support, a high level of English (B2), confidently use a PC, and type
quickly. I stay calm in stressful situations and efficiently handle user requests.
Eager to learn and grow with the team.
💼 Work Experience
Customer Support — Arizona Games
📅 March 2024 – December 2024
Responded to user inquiries via online chat and Discord
Assisted clients with technical and gameplay-related questions
Escalated issues to the technical department when necessary
Collaborated with the support team and joined daily meetings
Maintained a high level of customer satisfaction
🧠 Key Skills
Online customer support (chat, Discord, email)
Fast typing (above average speed)
Excellent PC knowledge, Windows 11
Stress resistance and conflict resolution
English proficiency — B2 level
Ability to work with large volumes of information
Teamwork and strong communication skills
🖥️ Technical Setup
PC with uninterrupted 8+ hours operation
Stable internet connection
Windows 11
Headset for communication
RAM: 16 GB+
📚 Education
General Secondary Education
Mykolaiv, Ukraine
💬 Additional Information
Willing to learn and take on new challenges
Flexible schedule, open to night shifts
Interest in IT and professional development in support roles
📍 Mykolaiv, Ukraine
📞 [
✉️[
💬 Telegram: @Valeriyyang
🧑💻 About Me
Responsible and communicative entry-level specialist. I have experience in
customer support, a high level of English (B2), confidently use a PC, and type
quickly. I stay calm in stressful situations and efficiently handle user requests.
Eager to learn and grow with the team.
💼 Work Experience
Customer Support — Arizona Games
📅 March 2024 – December 2024
Responded to user inquiries via online chat and Discord
Assisted clients with technical and gameplay-related questions
Escalated issues to the technical department when necessary
Collaborated with the support team and joined daily meetings
Maintained a high level of customer satisfaction
🧠 Key Skills
Online customer support (chat, Discord, email)
Fast typing (above average speed)
Excellent PC knowledge, Windows 11
Stress resistance and conflict resolution
English proficiency — B2 level
Ability to work with large volumes of information
Teamwork and strong communication skills
🖥️ Technical Setup
PC with uninterrupted 8+ hours operation
Stable internet connection
Windows 11
Headset for communication
RAM: 16 GB+
📚 Education
General Secondary Education
Mykolaiv, Ukraine
💬 Additional Information
Willing to learn and take on new challenges
Flexible schedule, open to night shifts
Interest in IT and professional development in support roles
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The candidate's resume is posted at https://www.work.ua/resumes/14028751/