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Діана

Dispatcher

Considering positions:
Dispatcher, Sales manager
Employment type:
full-time
Age:
34 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

Sales manager

from 08.2018 to 05.2025 (6 years 9 months)
New Fit (Транспорт, логістика)

Education

Херсонський національний технічний університет

Економіка підприємства, Херсон
Higher, from 2008 to 2012 (4 years)

Knowledge and skills

  • Пунктуальність
  • Комунікабельність
  • Здатність до навчання
  • Активний продаж
  • Уважність

Language proficiencies

  • English — above average
  • Ukrainian — fluent

Additional information

Responsibilities
Coordinated daily freight operations, including scheduling pick-up and delivery appointments with shippers and receivers over the phone under each load.

Sourced qualified carriers using the DAT load board and dashboard, negotiated rates, and confirmed availability for timely freight movements.

Dispatched drivers and maintained continuous communication throughout each trip to ensure efficient route execution and on-time delivery.

Tracked and monitored drivers in real-time, proactively addressing delays or issues to maintain smooth logistics operations.

Created rate confirmations and Bills of Lading (BOLs) in Excel, ensuring all documentation met compliance and customer requirements.

Entered and updated all load details in the company’s internal transportation management system.

Developed and managed detailed pickup and delivery schedules, optimizing driver routes and reducing empty miles.

Served as liaison between drivers, warehouse personnel, and customers to coordinate loading, unloading, and any special handling instructions.

Prepared and maintained performance and operations reports in Excel to track productivity, efficiency and performance.

Oversaw daily planning of dispatch operations, aligning resources with delivery priorities.

Contributed to overall dispatch and brokerage success through proactive problem-solving, accurate documentation, and efficient communication.

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