Валерія

Valeriia
Soroka
Experienced in influencer marketing, content strategy, and community
engagement for global tech and media platforms. Adept with tools like
Power BI, Tableau, and Salesforce. Multilingual communicator with a strong
journalism background and a creative eye for impactful digital storytelling.

CONTACT ME WORK EXPERIENCE

576023706
COMMUNITY SUPPORT SPECIALIST 2025
[open contact info](look above in the "contact info" section) Cognizant – Gdansk, Poland

Sourced and connected with German-speaking content creators both on and
Chlopska, 34B,
off-platform for LinkedIn's business audience.
Gdańsk 80-368
Performed influencer research, outreach, onboarding, and offered best
practice recommendations.
Monitored content submissions and creator profiles to ensure a steady video
EDUCATION output.
Ensured precise lead tracking and reporting through internal tools.
Leveraged Power BI and Tableau to analyze performance metrics and inform
MASTER’S DEGREE strategic decisions.
10 / 2020 – 10 / 2022 Facilitated transitions to Community Managers for ongoing creator engagement.
The University of Lodz, Poland
Journalism and Communication with 2024-2025
SOCIAL MEDIA COMMUNITY ASSOCIATE
specialization in PR and Branding.
Conduent – Lodz, Poland
BACHELOR’S DEGREE
10 / 2017 – 06 / 2020 Managed communication on TikTok, Facebook, Instagram, and YouTube.
The University of Lodz, Poland Enhanced user satisfaction through prompt and compassionate responses.
International Journalism and German Encouraged community growth by ensuring engaging and consistent
Language. interactions.
Utilized Salesforce CRM to monitor user cases, manage interactions, and
optimize support processes.
SKILLS Worked alongside internal teams to resolve user issues and enhance the platform
experience.

Tools & Platforms: Power BI, Tableau, PROJECT AND SOCIAL MEDIA MANAGER WITH GERMAN
Salesforce CRM, Google Analytics, 2022-2024
MySQL
Softboxgroup s.c. – Lodz, Poland
Content & Marketing: Social media
campaigns, Content creation, Influencer Building and maintaining good relations with clients.
marketing, Blogging Coordination of projects for the customer's order.
Working with a team of graphic designers and copywriters.
Communication: Internal
Representing the agency in relations with clients.
communication, Storytelling, Employer
Preparation of posts for social media, development of a content plan.
branding, Translation
Monitoring the press and social media for brands with which
Languages: Russian, Ukrainian (native),
the company cooperates.
English (fluent), Polish (fluent), German
(intermediate)
 JOURNALIST (INTERNSHIP) 2022

Angora – Lodz, Poland
Write articles touching a wide array of topics, including culture, politics,
religion and life-changing events.
Internet research on prospective articles.
Arrange interviews via phone and email.

SOCIAL MEDIA MANAGER 2020-2022
Sea Port of Chornomorsk – Chornomorsk, Ukraine

Design and implement social media strategy to align with business goals.
Generate, edit, publish and share engaging content daily (e.g. original text,
photos, videos and news).
Copywriting, communicating with followers, responding to queries in a timely
manner, and monitoring customer reviews are all essential tasks.

ENGLISH SECOND LANGUAGE TUTOR 2019- to current
Freelance – Online / Lodz, Poland

Create individualized plans for ESL students.
Assign homework and exams prepare classroom and course materials.
Research new teaching methods for teaching English as a second language.

JOURNALIST (INTERNSHIP) 2019- to current
Express Ilustrowany – Lodz, Poland

Write features, interviews and articles in Polish.
Participate in city events.
Translate articles from Ukrainian and Russian into Polish.