Надія

Nadiia Skliarova
Coatbridge, ML5 3PF
Email: [open contact info](look above in the "contact info" section) | Mobile No: [open contact info](look above in the "contact info" section)
PROFILE
A highly organised and resourceful individual with a background in Computing Science and IT. Skilled in SQL, Microsoft Office and HTML, with experience in administrative support, data analysis, and group facilitation. Currently looking for my next opportunity after my fixed term contract came to an end. I am willing to consider further training and development if required to allow me to succeed in a new role.
SOFT SKILLS
• Effective communicator at all levels with strong verbal and written skills. Fluent in English and Ukrainian.
• Experience of working within an administration role
• Ability to problem solve, identifying issues quickly and looking for resolutions
• Good use of organisation and time management skills to ensure workloads are met
• Methodical worker who likes processes and policies, driven to ensure accuracy at all times
TECHNICAL SKILLS
• Microsoft Office (Excel, Outlook, Word, PowerPoint, Project, OneNote)
• Notion, Miro, Trello, ClickUp, Slack, Monday, Jira, internal CRM systems from companies
• MySQL, Access, VS, VS Code
• Adobe Photoshop, Adobe Lightroom, CapCut, Canva
• HTML, C++, Java Script
WORK EXPERIENCE
Supervisor | Poundland, Coatbridge May 25 – current
• Lead daily store operations, including team coordination, stock management, and cash handling procedures.
• Train and support colleagues to improve performance and maintain high service standards.
• Ensure a positive customer experience by resolving issues and maintaining store presentation.
• Oversee deliveries and inventory control to optimize product availability.
• Adapt to flexible shift patterns to meet business needs.
Assistant Support Worker | North Lanarkshire Council, CoatbridgeApr 2024 – Apr 2025
• Responsible for the facility of activities for ESOL classes, Connect Youth Group. Media and Creativity Group
• Role included increasing engagement by tailoring activities to participant’s needs
• Supporting the delivery of programmes for service users with additional support needs, ensuring inclusivity and accessibility
• Communicating effectively as part of team, working closely with others
• Participating and helping out at Events to showcase initiatives supporting Ukrainian resettlement efforts
MS Access Database Project Manager | Ukraine, Remote Jan 2023 – Oct 2024
• Led end-to-end development of a tailored MS Access database to streamline company operations, collaborating directly with CEOs and managers to define requirements.
• Structured complex workflows into simplified tasks, ensuring efficient project execution and adherence to deadlines.
• Managed all financial aspects of the project, including budgeting and resource allocation.
• Maintained oversight of critical project stages, from design to deployment, ensuring alignment with business goals.
Youth Connect Group (Volunteer) | North Lanarkshire Council, Coatbridge July 2023 – April 2024
• Responsible for assisting non-English speaking children to enable them to integrate in the group activities
• Ensuring the creation of a fostering, welcoming and inclusive environment
• Delivering of outdoor activities for the Duke of Edinburgh and Dynamic Youth Award programmes, promoting teamwork and leadership skills among the service users
Scout Leader | Ukrainian National Scout Organisation Plast September 2018 – July 2022
• Organising and leading outdoor activities and expeditions, camping trips and weekly meetings
• Engaging positively with all the youths
• Designing and executing engaging and educational activities tailored to the interests and development of the group, suiting individual ages and stages of needs
EDUCATION & QUALIFICATIONS
The Open University, United KingdomOctober 2022 – Present
Bachelor’s Honor Degree in Computing & IT, and Mathematics

Ternopil National Technical University, UkraineSeptember 2022 – Present
Bachelor’s Degree in Computer Science

Glasgow Kelvin College, United KingdomAugust 2022 – June 2024
SCQF Level 6: (NC) Photography
SCQF Level 6: (NC) Cybersecurity

CERTIFICATIONS:
• CCNA: Introduction to Networks 2025
• Marketing for IT Products, Genesis 2024
• REHIS (Food Hygiene) 2025
• First Aid Training 2024
• NNAS Tutor Award 2024
• Cisco IT Essentials 2023
• Bronze National Navigation Award 2023
• Network Basics, CISCO Netacad 2023
• Introduction to Cybersecurity, CISCO Netacad 2023
LANGUAGES:
Ukrainian - Fluent
English – Advanced
Russian – Intermediate
Polish – Elementary