Dejan

DEJAN DELETIC
Currently in Ukraine /Citizen of Bosnia and Herzegovina, Telegram [open contact info](look above in the "contact info" section), WhatsApp/ [open contact info](look above in the "contact info" section), E-mail:
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Skype:dejan.deletic , [open contact info](look above in the "contact info" section) 8a314467

Over 15 years of experience working in international and local NGOs such as CPCD Ukraine, Help-Ukraine, CRS, ICMP, NRC, DRC,
HAYAT, ADRA Ukraine etc. on various humanitarian and emergency aid projects, development and cooperation programs in Bosnia
and Herzegovina, Croatia, Azerbaijan, Georgia/Abkhazia and Ukraine. Deep knowledge and experience of implementing rules and
regulations of donors such as USAID/BHA, Europe Aid, EU, ECHO, SDC, SIDA, DANIDA, Norwegian MFA, UNHCR, UNICEF, UNSECO and
various embassies/ministries, local governments, oil companies and private donors.

PROFESSIONAL EXPERIENCE:
From 2011 to 2014 I returned to Bosnia and Herzegovina to take care of my twin 12 year’s daughters since my ex-wife
died in a car accident.

Crest Point for C & D (Ukraine) /Operation & Field Coordinator September 2024/Up to date
Leading skilled and qualified M&E enumerators located in each project's target areas/communities including following:

 Responsible for all financial agreement and process with the selected enumerators.
 Responsible for any operational and logistics related tasks on the ground.
 Provide training for enumerators assigned for an implemented project.
 Lead and coordinate the field work and data collection on the ground- based on the methodology of each
implemented project.
 Lead interviews, and focus group discussion, and any other M&E-related activities - based on the methodology of
the project.
 Keep the implementation of the field work on track as per the work plan.
 Conduct quality assurance of the data received from the enumerators and prepare relevant reports to HQ and
donors.

Help – Hilfe zur Selbsthilfe e.V. (Ukraine), Head of Program/Deputy Director November 2023/April 2024

 Responsible to support Help’s Ukraine mission in the implementation, strengthening and monitoring of the
country’s programing aspect in line with Help’s Country Strategy, plans and policies, and in strong coordination
with the Country Director and HQ Program Coordinator (PC) in Bonn, Germany. In addition, supporting the
mission in the implementation of ongoing projects, in coordination with Help’s technical focal points and in close
collaboration with CD and HQ PC, while contributing to regular engagement with local stakeholders and main
donors at country level.
 Take lead in the development of new concept notes and project proposals (design of the project rationale, log-
frame, narrative and budget in cooperation with technical focal points), under supervision of the Country Director
and in collaboration with HQ Program Coordinator.
 Supervise, coordinate, provide quality support to Help’s technical focal points, MEAL Team and Ukrainian
Program Department and field staff.
 Ensure a quality implementation of Help’s country program in coordination with Help’s Technical focal points and
HQ Program Coordinator.
 Coordinate and supervise the timely and quality submission of donor reports.
 Represent Help in relevant meetings (cluster, working groups, etc.)

ADRA Ukraine, MEAL Coordinator/Program Manager April 2022/ November 2023

 Preparation of SOP/MEAL framework for the MEAL team and database,
 Management of the MEAL team, ensuring that related staff understands and is able to carry out its role and
responsibilities,
  Actively participated in various Ukraine UN Cluster online meetings and shared important info to supervisors and
colleagues,
 Prepared concept notes, proposals and LFA development,
 Worked with Program Staff to ensure quality reports are submitted to donors on time and that consolidated
report information is available for learning and management purposes,
 Contributed to the identification of potential relevant international and local partners,
 Liaised with local management staff, other NGOs and potential donors ensuring that our proposals are relevant.
 Develop and regularly update MEAL work plan that includes all ongoing projects and planned related monitoring
activities,
 Directly managing the Winterization and Shelter activities project targeting communities in the vicinity of Kyiv like
Bucha, Gostomel , Vorzel including project that was supporting IDPs in Collective Centers etc.

Independent Consultant, Bosnia and Herzegovina, Azerbaijan 2014/2022

 I served as Consultant/Fundraising Specialist for reporting/MEAL, fundraising and proposal writing tasks.
Conducted seminars for the local staff on various themes like project cycles, Logical Framework Approach,
Reporting, policies, and handbooks including the following:
 Oversaw project schedules and evaluate progress toward important milestones,
 Produced quarterly and annual reports of both emergency and developments projects assigned,
 Identified new donors for diversifying portfolios including private companies and private foundations.
 Documented research findings and prepared polished reports highlighting results and potential improvement
strategies,
 Documented lessons learned and improvements of project/program,
 Assisted with the documentation and dissemination of best practices from the country programs,
 Supported programs by providing technical monitoring visits and supporting the projects and technical personnel
on MEAL trends, standards and issues.

Danish Refugee Council, Azerbaijan, Country Director, 2010/2011

 Overall management of the DRC projects in Azerbaijan including management of two DRC’ offices in Baku and
Ahjabedi/Barda with overall responsibility for the management, programming and implementation of DRC’s
humanitarian operations (EU, UNHCR and STATOIL funded projects) as well as the overall organizational, financial
and administrative responsibility of the program in Azerbaijan. In addition, my responsibilities included the
following:
 Overall responsibility for management of the DRC’s offices (Baku and Ahdjabedi) in Azerbaijan, including the
overall financial budgeting and expenditures, staff management, administrative issues, logistics and other aspects
pertaining to the day-to-day running of DRC office and adhering to DRC rules and guidelines,
 Overall responsibility for the management, programming and implementation of DRC humanitarian operations in
Azerbaijan including development of staff capacity and capability,
 Project management of EU funded “Migration project” (Local Integration of Refugees and Asylum Seekers in
Azerbaijan – Strategies for Improving Lives in Displacement), STATOIL funded SMEs
 Management of the staff assigned to – PM Head of Ahjabedi office (expat), Finance Manager, Senior Support
Officer and Project Coordinators in the Baku office,
 Conducted various staff training of humanitarian aid teams on implementation, monitoring, best practices etc. as
per need.

DRC Georgia/Abkhazia, Head of Abkhazia Office/Program Manager, 2007/2010

Managed two DRC offices in Abkhazia (Gali and Sukhumi) and have had overall responsibility for DRC activities in
the Abkhazia region in collaboration with the Regional Representative and HQ in Copenhagen with the support of
the office security manager. In addition, I was:
  Responsible for the safety of the staff, and mission assets (warehouses, offices, vehicles, etc.). Monitored
humanitarian access restraints, security trends and relevant incidents in coordination with security officers from
UNOMIG (UN mission in Georgia),
 Closely coordinating between the support teams (finance /administration, information management and logistic),
the implementation teams and the project coordinators in order to timely and qualitatively guarantee that the
objectives and results of the projects are reached,
 Identifying issues, gaps and delays that may obstruct the correct implementation of the projects and proposes a
mitigation plan to the Regional Representative,
 Responsible for the capacity building and preparation of the individual development plan of the staff,
 Represented DRC towards the stakeholders (such as donors, local authorities, UN/UNHCR representatives, ECHO
and EU field representatives, UNHCR, international/local NGOs, embassies etc.),
 Coordinated internal and external reporting and fundraising activities implemented in my field of operations
before submitting them to the Regional Representative and HQ in Copenhagen.
 Participated in strategy development and proposed new interventions in function of needs identified in field of
operations, actively contributed to seeking funding opportunities and proposal development process,
 Responsible for the compliance with internal procedures of DRC, external donors’ rules such as (EC, SDC, ECHO,
ENR, Europe Aid, DANIDA etc.), as well as the national law,
 Directly involved with the Regional Representative in negotiating proposals and contracts, with all donors present
with their projects or potentially interested in cooperation,
 Implemented security processes for global organization and delivered proper training to all staff members

Norwegian Refugee Council, Azerbaijan, Shelter Consultant/Project Coordinator, 2005/2006

Overall management of the Public Building Rehabilitation project (funded by MFA, UNHCR and Japanese Embassy in
Azerbaijan) and Sumgait field office. I served as an NRC Consultant and was in charge of program/staff development in
the organization. In addition, I/had:

 Served as Shelter Consultant for reporting, fundraising and proposal writing tasks,
Conducted seminars for the local staff on various NRC’ staff policies and handbooks,
 Financial responsibility, which includes budget preparation, budget monitoring and reporting, overall
management of the program funds including tender process, preparation of monthly, semiannual and final
financial reports,
 Coordinated activities of the technical and community work employees as well as local implementing partner
(local NGO) with a special attention on community mobilization, training on human and children rights and
gender issues,
 Set up rehabilitation plans and time frames, preparation of project proposals, regular monthly, quarterly and final
reports to donors,
 Evaluated implementation and initiated improvement measures of the project related concerns.
 Created and maintained relationships with other international agencies and local community, government
officials, IDP leaders, refugee associations, individual returnees etc.),
 Provided professional advice and prepared regular performance and financial reports for the Norwegian Ministry
of Foreign Affairs, Government of Azerbaijan’s State Committee for Refugees and IDPs, SDC and Statoil for the
integrated shelter and community development projects in the Fizuli and Gedabey regions of Azerbaijan.

Stratum, Zagreb, Croatia, Social Research Unit Manager, 2003/2004

 In charge of developing and maintaining new markets in the Balkans focusing on social/health market research
including:
 Directs and manages establishing and cultivating client relationships with private and state-owned health care
facilities and institutions, international governmental, UN and non-governmental organizations.
  Collaborated with the Quality Team to develop outcomes statistics.
 Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.

ICMP, Bosnia and Herzegovina, Head of Office/Team Leader, 2000/2002

 I oversaw and run the Banja Luka office and the Republic Srpska Family Outreach Program Teams and had
following tasks:
 Provided leadership in administrative, financial and project management matters.
 Initiated, coordinated and oversaw the implementation of the field activities throughout the Republic Srpska,
BiH. Generated and maintained contacts with the international organizations (i.e. ICRC, OHR, UNHCR, SFOR etc.),
local authorities/communities, civic associations and government officials for ensuring effective and efficient
implementation of the project of identification of missing persons through DNA computer testing.
 Directly coordinated all activities related to active engagement of local NGOs created by missing persons’
families. Supervise five project staff employees. Undertake regular training of directly supervised colleagues.
 Fostered positive employee relationships through effective communication, training and development coaching.

CRS, Program Development Officer, (Sarajevo, Bosnia and Herzegovina) 1996/2000

 Carried out needs assessment, developed, and prepared concept notes to project proposals for BPRM, USDA, EU,
and other potential donors,
 Created and maintained relationships with other international agencies (US embassy, BPRM, OHR, UNHCR, EU,
SFOR etc.) and local communities (government ministries, mayors, Municipal Return Offices, Displaced Persons’
leaders, refugee associations, individual returnees etc.
 Organized and chaired working group meetings (composed of local municipality and refugee/displaced person’s
association representatives),
 Responsible for primary liaison between CRS and communities throughout Bosnia Herzegovina;
 Represented CRS in the international community coordination meetings (OHR RRTF, UN/NGOs Inter-agency,
regional conferences etc.),
 Advised Senior CRS Program Management of issues affecting implementation or key local issues affecting future
program development,
 Advised on additional support required from existing CRS resources or otherwise for individual projects as
necessary,
 Established and managed coordination among the CRS colleagues in regional offices (Serbia, Croatia,
Montenegro) focusing on multi-sector cross-border programs,
 Wrote regular US/BPRM program status and other reports as required,
 Organized field visits for high level US Government and EU officials throughout Bosnia and Herzegovina,
 Actively participated in preparation of CRS’ country strategy as well as preparation of related programs.

Sarajevo city hall, Civil Protection Unit, Scout for UXO 1993/1995

 Supervised five project staff employees and undertook regular training of colleagues. For the duration of war
performed tasks as assigned including following:
 Working with local mines/UXO, demining teams, centers and coordination of their daily activities.
 Reviewed and prepared monthly reports and data on personnel strength management.
 Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
 Demonstrated leadership by making improvements to work processes and helping to train others.

EDUCATION

 University of Natural Sciences, Sarajevo, 1989 - 1991 Physics
 High School of Economics, Sarajevo, 1983 - 1987 Financial analysts
COURSES/SEMINARS

 Covid-19 awareness training, (local Azerbaijan government) 2020
 Training of community development trainers, fundraising key-points, and various internal training activities for
targeted project staff 2015/2021
 LFA Training (SDC/DRC) 2007
 Camp Management training (NRC) 2006
 LFA Training (NRC)/2005
 GOSSARY (Project proposal writing, CRS /1998)
 Administration and Management (UNHCR/CRS) /1997

PROFESSIONAL/LANGUAGE SKILLS:

Proactive, goal oriented, self-motivated, responsive, and up to date with excellent organizational skills. Bosnian/ Croatian
/Serbian – native, English-fluent, Ukrainian/Russian – fluent