Анжела

ANZHELA
PARKHOMENKO
Project Manager & Customer
Support Representative
[open contact info](look above in the "contact info" section) @angelaparhomenko

[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

EDUCATION PROFILE
Kharkiv National I am Anzhela Parkhomenko, and I have a strong desire to develop my skills in
University Named After project management and Customer Support. My abilities include meticulous
attention to detail, analytical thinking, and diligence. I am growth-oriented and
V.N. Karazin
always eager to learn. I am ready to actively collaborate within a team and
2015 - 2021
contribute to successful tasks.

Hillel IT School
WORK EXPERIENCE
QA Manual 2023

Top Student
Nova Poshta Delivery 2018 – 2020
Chief Branch Operator
Hillel IT School Working as the chief operator of the Nova Poshta.
Processing parcels, creating schedules, communicating with clients, resolving conflict
Project Management 2024
situations.
Top Student
Prom.ua 2020 - 2023
Sales Manager
EXPERTISE
Experienced Sales Manager at Prom.ua, skilled in communication, time management,
Amazon sell center and conflict resolution.
Proficient in analytical thinking, attention to detail, and team collaboration.
Management Skills
Palianytsia Foundation 2024

Digital Marketing Internship as a Project Manager
Gained experience in developing detailed project plans, including timelines,
Time management milestones, and task allocation.
Collaborated with various departments to ensure effective communication and
Critical Thinking timely task completion while tracking project progress and making necessary
adjustments to meet deadlines.
Communication Skills
Amazon USA 2024 - 2025
Customer Support Representative
Risk management
Strong communication, problem-solving, and conflict resolution skills; empathy and
patience in handling customer concerns.
Trakingmore
Familiarity with Amazon policies, CRM tools, and technical troubleshooting; ability to
manage tasks and meet performance metrics.
LANGUAGE
Ukrainian
REFERENCES
Vlad Halavya Ruslan & Со
Russian
Palianytsia Foundation | Frontent Prom.ua market | CEO
English (B2) Phone: [open contact info](look above in the "contact info" section) Phone: [open contact info](look above in the "contact info" section)
Email : [open contact info](look above in the "contact info" section) Email : [open contact info](look above in the "contact info" section)
German (B1) Telegram: @gog38a Telegram: @me_001