Mac

Customer support representative

Considering positions:: Customer support representative, Sales representative, Експерт з оренди, Sales agent, Broker, Development manager, Content manager, Logistic specialist, Sales director, Офіцер
Age:: 23 years
City:: Kyiv

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Mac Maurice
Customer Support / Sales Representative
A Certiﬁed Communicator Driving Growth Through Strategic Engagement** Proven *customer support
specialist* and *results-driven sales leader* with a track record of exceeding targets by combining
empathetic service with revenue-generating strategies. Certiﬁed in eﬀective communication and
recognized as a collaborative team player, I excel at diagnosing customer needs, solving complex
challenges, and transforming interactions into growth opportunities.

(look above in the "contact info" section) (look above in the "contact info" section) oﬃce 121, 26 Kikvidze str., Kyiv, 01001, Ukraine., Kyiv, Ukraine

WORK EXPERIENCE SKILLS
Sales Representative Customer Support Negotiation
Rpp Express
Business Writing Multitasking
08/2020, Morrisville, North Carolina
Carrier Company
Problem Solving Calendar Management
Achievements /Tasks
Sales Calls. Time Management Relationship Building
Singed the carrier packets of new brokers.
Team Work Empathy Good Communication
Handled incoming and outgoing calls to brokers.
Coordinated and managed the schedule of truck drivers. Lead Qualiﬁcation Excel Google Doc
Contact : Natasha Cebu - (look above in the "contact info" section)
Ms Word CRM
Remote Kyc Specialist Organised and able to thrive under pressure
Supportyourapp
11/2021 - 02/2022, Wilmington, Daleware
Outsourcing Company
Achievements/Tasks VOLUNTEER EXPERIENCE
Veriﬁed Documents.
Compiled Results.
Title/Position
Organization
Reviewed existing customers according to established policies
Contact : Olha Fursenko - (look above in the "contact info" section)

ORGANIZATIONS
CERTIFICATES Organization Name
TEFL (12/2021 - 12/2021)
Certiﬁed Remote ESL Tutor
HONOR AWARDS
Title/Award Name
EDUCATION Name of the institution that issued/awarded it

Business Administration
Ukrainian-American Concordia University LANGUAGES
08/2018 - 12/2020, Kyiv, Ukraine
Courses English
Market Analysis. Business Strategy Full Professional Proﬁciency
Development.
Enterpreneurship Management Case Study
SUPPORTED CAUSES
Cause

INTERESTS
Fitness Music Writing Reading

Learning new skills

Mac

Customer support representative

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