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You can get this candidate's contact information from https://www.work.ua/resumes/14371012/

Work experience

Support manager

from 06.2024 to 06.2025 (1 year)
Visenta, Remote (Telecommunications and networking)

Responsibilities:
— Assisting company employees during work by answering questions in Telegram chats;
—
Distributing work schedules, monitoring the work process and ensuring that it is carried out correctly;
—
Filling out Excel tables, sending reports to the accounting department;
—
Fulfilling requests from senior managers.
Skills acquired:
— Improved communication skills;
— Ability to work on several tasks at once;
— Full concentration during a 12-hour shift.

Photographer's assistant

from 02.2023 to 06.2024 (1 year 5 months)
Q5, Kyiv (Design)

Responsibilities:
— Preparing the studio for work;
— Preparing props before work begins;
— Responding quickly and fulfilling the photographer's requests;
— Cleaning the studio at the end of the working day, closing the studio, and checking that
all appliances are turned off.
Achievements:
— Physical endurance;
— Ability to deal with force majeure situations;
— Establishing good communication between models.

Live chat operator support

from 04.2022 to 01.2023 (10 months)
Elsharm, Remote (Telecommunications and networking)

Maintaining real-time text communication with customers.
Encouraging user activity and maintaining interest in the service.
Selling and promoting additional content (photos, videos, subscriptions, premium services).
Achieving daily sales targets (upselling and cross-selling).
Maintaining a high level of customer engagement through personalized communication.
Keeping statistics on dialogues and reporting on work results.
Working with the team to improve sales scripts and strategies.
Compliance with customer confidentiality and data security rules.

Knowledge and skills

• Vite.js
• Adobe Photoshop
• Figma
• CorelDRAW
• HTML
• CSS
• Git
• GitHub
• Організованість
• Висока працездатність
• Самостійність
• Уважність