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Support manager, 35 000 UAH
- Employment type:
- full-time, part-time
- City:
- Lviv
Contact information
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Work experience
Project manager
from 01.2023 to 04.2025
(2 years 3 months)
Vista Create, Lviv (IT)
I was a content designer and moderator at Vista Create, my main responsibilities were creating and reviewing content for the main product, namely the Vista Create editor. My responsibilities also included: working with the American office, researching target audience, strategic sessions on the target audience, I was also a mentor in the field of content design development. During my time at the company, I had many achievements, one of them is a successful comparison of the quality and development of content against our competitors; creating a large number of products taking into account the preferences of the target audience; researching the quality of production in the editor, my team and I have made significant progress in developing the editor and how exactly the audience interacts with it. Last but not least I’ve created a training program for a contributor project.
I’ve been working in such programs as Vista Create, Figma, FigJam, Miro, Jira, Google Apps, etc.
UX designer
from 02.2022 to 09.2022
(7 months)
SoftServe, Lviv (IT)
At the company's SoftServe, I participate in the Green City and UBS projects. I have taken on the responsibilities of an interface designer and I am creating a new design that improves the existing one. I work closely with a team of frontend developers and business analysts. During the internship, I mastered the skills of teamwork and consolidated technical knowledge, namely the creation of components, adaptation of interfaces, work with styles and more. My main task in this project is to create user-friendly interfaces using the system design. I’ve worked in such programs as Figma, FigJam and Miro.
Designer
from 08.2021 to 06.2022
(10 months)
RomexSoft, Lviv (IT)
My main responsibilities as a designer are to create the image and brand of the company. I design souvenirs for Romexsoft, and also participate in the creation of product designs (posters, postcards, welcome packages, etc.) for various events. In creating this type of product design, I work in vector format and use programs such as Adobe Illustrator, Adobe Photoshop and Figma. During my work I cooperate with the HR team.
Education
Lviv Polytechnic national University
Lviv
Secondary, from 2016 to 2022 (6 years)
Polygraphy & Publishing (Bachelor degree)
Computer and information technology of publishing (Master degree)
Additional education and certificates
PM Intensive course / SoftServe
2020, 2 weeks
Certificate
Creative Marketing Intensive by 6037 Genesis
2025, 2 days
Certificate
UX Foundation: Research
December, 2024
Certificate
UX Research Methods: Card Sorting
December, 2024
Certificate
Knowledge and skills
- Communicability
- Stress resistance
- Space management
- Creativity
- Conflict settlement
- Empathetic
- Teamwork
- Adaptability
- Resilience
- Miro
- Jira
- Figma
- FigJam
- Google Ads
Language proficiencies
- English — above average
- Ukrainian — fluent
Additional information
Hello, my name is Solomiia and I am looking for a job as a support manager. For three years I have worked as a designer and manager, I am interested in the position of support manager. I have good experience both in a product company and in volunteer activities, I will fit perfectly into any team, because I am sociable, empathetic and know how to work in a team.
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