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Ifeanyichukwu
Support specialist
- Age:
- 41 years
- City:
- Lviv
Contact information
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Name: Ifeanyichukwu Agbo
Location: Remote, Ukraine
Email: [
Phone: [
Professional Summary
Proactive and reliable entry-level Customer Support Specialist with excellent communication skills and strong technical aptitude. Passionate about solving client problems and delivering high-quality online service. Ready to support global customers remotely with professionalism and empathy.
Skills
- Suited for long hours of online work for 20 years
- Customer service & conflict resolution
- Email, chat, and phone support
- Multitasking & time management
- Clear written and spoken communication
- English & Ukrainian/Russian proficiency
- Empathy
- Problem-solving mindset
- Ability to work independently
Technical Skills
- Microsoft Office Suite & Google Workspace
- Basic understanding of websites & online tools
- Fast typing (e.g., 50+ WPM)
Education
University Degree from
Lugansk State Medical University, Kiev, Ukraine — [Year of graduation - 2011]
Experience
- Responding to official emails to my online students and chat inquiries, providing clear explanations and follow-ups. (2015 till present)
- Freelance online tutoring for preply.com (2015 till present)
- Writing articles online for wizardwriters.com (2010 - 2013)
Languages
- English — Fluent/ Advantage
- Ukrainian — Intermediate
- Russian — Fluent/ Advanced
References
Available upon request.
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The candidate's resume is posted at https://www.work.ua/resumes/14523364/