Даріна

Contact
[open contact info](look above in the "contact info" section)
Dasha Melikhova
ADM Investor Service Business Process Specialist
[open contact info](look above in the "contact info" section) Chicago, Illinois, United States
(LinkedIn)

Summary
Top Skills
HubSpot ADM Investor Marketing and Sales. MBA graduate from Wayne
Creative Problem Solving State University. Professional and communicable, dependable
Skilled Multi-tasker individual with experience in business, administration, agriculture,
food export, logistics, sales, customer relationship building, quality
Languages control, public relations, and development. Able to fluently speak
English (Native or Bilingual) Ukrainian, Russian, English, Italian, and French.
Ukrainian (Native or Bilingual)
Russian (Native or Bilingual)
Italian (Full Professional) Experience
French (Limited Working)
ADM Investor Services
1 year 9 months
Certifications
Master of Business Administration Business Process Specialist
September 2024 - Present (9 months)
Bachelor of Science with a Major in
Agriculture Business Management Chicago, Illinois, United States

-Collaborate with sales leadership to enhance business development efforts,
including managing leads, creating impactful presentations, analyzing deals,
onboarding clients, and fostering client relationships.
-Lead the development and expansion of HubSpot CRM usage
-Partner with Marketing leadership and advertising/technology partners to
generate leads and promote the ADMIS brand.
-Event planning
-Gathering broker feedback on lead quality, optimizing promotional campaigns,
coordinating data entry into HubSpot, and generating monthly performance
reports for ADMIS leadership.
-Work closely with in-house and external Research Analysts to streamline the
creation and distribution of market analyses, supporting ongoing improvements
in ADMIS and AFS Market Analyses.
-Assist in general marketing activities, including event planning, coordinating
meetings, and participating in conferences
-Work closely with Sales and Marketing leads

Rotational Program
September 2023 - September 2024 (1 year 1 month)
Chicago, Illinois, United States
Page 1 of 5
Rotational Program:
1. Trade Support:
-Assist with new client onboarding from conception to production for screen
connectivity on various electronic trading platforms
-Assist with firms trading applications setups, documentation, and trouble
shooting
-Assist in the formulation of procedures and best practices for users of
applications
-Implement policies and procedures regarding how problems are identified,
received, documented, distributed, and corrected
-Ensure maximum issue resolutions in minimum time
-Evaluates new information systems products or services and suggests
changes to existing products or services to better aide the end user

2. Marketing/Research Department:
-Assist with branded social media efforts and marketing campaigns, including
content creation and posting
-Assist with distribution of daily research commentary through various delivery
channels.
-Film, edit and distribute in-house videos that support ADMIS’ brand strategies
-Research and compile competitor information to identify strengths and
weaknesses, industry trends and benchmarks for business growth.
-Assist sales department with establishing, retaining and nurturing both new
and prospective client relationships
-Conducting reports for Senior Agricultural Market Analyst
-Assist in planning and executing customer and broker conferences and
events
-Successful assist with the strategy and content creation, execution,
evaluation, and modifications required to maximize the effectiveness of the
AFS and ADMIS websites in line with the companies' objectives for lead
generation and brand awareness.

3. Compliance:
- Perform Ownership, Control and Reporting (OCR) set ups
- Handling the returned mail (log, return to broker, update addresses in
system)
- Perform Account closing in system
- Assist with putting IB, GIB contracts in system
- Closely work with Compliance Manager to become familiar with CME, CFTC
rules

Page 2 of 5
- Monitor Position Limits

Wayne State University
MBA Graduate Student
August 2021 - May 2023 (1 year 10 months)
Detroit, Michigan, United States

Citizens LLC
Logistics Export Manager
July 2020 - September 2021 (1 year 3 months)
Charlotte, Michigan, United States

- Create productions schedules for packaging Non-GMO Food Grade
Soybeans
-Successful B2B and B2C
-Event Planning
- Book domestic and overseas shipments
- Work with freight forwarder in negotiating freight to provide the best price for
our international and domestic customers
- Responsible to work with domestic and international documentation on
acquiring the necessary documents for our buyers to clear customs and collect
the product
- Main Communicator with all customers that delivered successful long-term
customer satisfaction
- Invoice all international and all domestic shipments
- Monitor the production and bookings for changes
- Work jointly with Vice President on many tasks, special projects

Natural Specialty Crops
Agricultural Management Intern
May 2019 - August 2019 (4 months)
Regina, Saskatchewan, Canada

-Worked with grain buyers in purchasing and organizing incoming grain-niche
products
-Worked with the Plant Manager in order to handle and receive products, and
coordinate the cleaning process
-Worked with Logistic Department in negotiating freight, organizing and
executing shipments
-Work with domestic and international documentation department for buyers to
clear customs and collect the product

Page 3 of 5
-Successful development of a database of new buyers of legumes (including
organic) in Canadian, United States and European markets
-Coordinate broker sales, attend various pertinent business meetings
-Utilize social media to attract new clients - both on purchasing and sales side

KERNEL
Team Manager
June 2017 - August 2018 (1 year 3 months)
Kyiv, Kyiv City, Ukraine

-Perform transferring and organizing shipments for agricultural products
directly from farmers and service end- user importers in all-consuming markets
of the world
-Work with freight forwarder in negotiating freight to provide the best price for
our international and domestic customers
-Cooperate with aerating and blending of grains and other commodities such
as wheat, corn, sunflower
-Maintain excellent communication with colleagues, grain buyers,farmers,
traders and contact executors
-Collaborate with monthly invoices without supervision
-Practice confident decision-making and problem-solving skills
-Perform problem-solving tasks by ordering freights for international shipments
and managing time to multi-task

Michigan State University
Administrative Assistant
October 2016 - May 2017 (8 months)
Lansing, Michigan Area

-Perform routine clerical support to academic and administrative units
-Assist in updating and maintaining student and on call/temporary employee
records
-Assist the Unit Administrator with monthly invoices and other duties as
needed
-Assist with other programs Administrators as needed
-Conduct receptionist duties, answer telephone, assist customers, perform
general office tasks
-Create and analyze Excel reports as well as assist in maintaining records and
accounts

Education
Page 4 of 5
Wayne State University - Mike Ilitch School of Business
Master of Business Administration - MBA · (2021 - 2023)

Michigan State University
Bachelor of Science - BS, Agribusiness Management, Food Marketing Industry
· (2016 - 2020)

Page 5 of 5
ADM Investor Services
Business Process Specialist
September 2024 – Present | Chicago, Illinois, United States
- Collaborate with sales leadership to enhance business development efforts, including managing leads, creating imp
- Lead the development and expansion of HubSpot CRM usage across ADMIS to improve lead engagement, sales t
- Partner with Marketing leadership and advertising partners to generate qualified leads, promote the ADMIS brand,
- Coordinate the entry and maintenance of data in HubSpot, ensuring accuracy and consistency across the platform.
- Generate and deliver quarterly performance reports and marketing metrics to ADMIS leadership to support strategi
- Work closely with in-house and external Research Analysts to streamline the creation and distribution of market an
- Assist with general marketing initiatives including event planning, coordinating internal and external meetings, and
- Collaborate regularly with Sales and Marketing leadership to align efforts across business development, client enga
- Support the integration of client onboarding processes with CRM tools and marketing efforts to ensure a seamless

Citizens LLC
Logistics Export Manager
July 2020 – September 2021 | Charlotte, Michigan, United States
- Created production schedules for packaging Non-GMO food-grade soybeans.
- Managed both B2B and B2C operations with a strong focus on long-term client satisfaction.
- Coordinated and booked domestic and international shipments.
- Negotiated freight rates with forwarders to secure competitive pricing.
- Handled documentation for customs clearance, ensuring timely and compliant international deliveries.
- Served as the primary point of contact for all customers, maintaining strong client relationships.
- Issued invoices for all domestic and international shipments.
- Monitored production timelines and shipment bookings, adjusting to changes as necessary.
- Partnered with the Vice President on special projects and operational initiatives.

Natural Specialty Crops
Agricultural Management Intern
May 2019 – August 2019 | Regina, Saskatchewan, Canada
- Collaborated with grain buyers to source and organize niche grain products.
- Supported plant operations in product handling and cleaning coordination.
- Assisted the logistics team in negotiating freight rates and executing shipments.
- Managed documentation for international and domestic shipments to ensure smooth customs clearance.
- Developed a buyer database for legume products across Canadian, U.S., and European markets.
- Participated in broker sales coordination and attended business development meetings.
- Utilized social media platforms for client acquisition on both the purchasing and sales sides.

Michigan State University
Administrative Assistant
October 2016 – May 2017 | Lansing, Michigan, United States
- Provided clerical and administrative support to academic and program staff.
- Maintained student and temporary employee records and assisted with monthly invoicing.
- Performed receptionist duties, responded to inquiries, and supported general office operations.
- Created and analyzed Excel reports and assisted with maintaining departmental accounts.