Олена

Elena Palkina
Phone: [open contact info](look above in the "contact info" section) |
Email: [open contact info](look above in the "contact info" section)
LinkedIn: [open contact info](look above in the "contact info" section)

Professional Summary
Professional Summary
Detail-oriented Quality Control & Classification Analyst with 3.5 years of experience at Nielsen, specializing in metadata classification, data quality assurance, and streaming content analytics. Adept at managing large datasets, ensuring accuracy, and improving operational workflows. Known for strong analytical skills, cross-functional collaboration, and mentoring capabilities. Looking to grow in roles related to content analytics, metadata operations, or data-driven functions in the media or tech sector.

Core Competencies

Data & Analytical Tools:
- Microsoft Excel (PivotTables, VLOOKUP), Google Sheets
- Data Entry, Database Management, Metadata Classification
Technical Proficiency:
• Proficient in Google Sheets and Microsoft Excel
• Familiar with SQL, Tableau,
• Jira (issue tracking, IT support requests)
• Fast learner of new systems and tools

Professional Skills:
- Data Quality Control & Editing
- Problem Solving, Attention to Detail, Analytical Thinking
- Multitasking, Adaptability, Time Management

Collaboration & Communication:
- Cross-functional Teamwork
-English Verbal/Written Communication
- Team Training & Onboarding
- Liaison with Engineering & Local Market Teams

Work Experience
• QC & Classification Analyst | Nielsen
Nov 2021 – May 2025
Kyiv, Ukraine (Remote/Hybrid)

• Ensured accurate metadata delivery for France and Sweden across streaming and census datasets, consistently meeting SLA targets.
• Conducted QA checks and escalated discrepancies, contributing to improved metadata integrity and delivery timelines.
• Supported the rollout of a new technician work order system by testing functionality, identifying bugs, and collaborating with engineering teams.
• Led quarterly data consolidation for coincidence reports, streamlining information into a unified reporting structure.
• Contributed to the launch of the SVOD project in France by proposing workflow improvements and ensuring metadata consistency.
• Mentored and trained new team members, accelerating onboarding and enabling full team independence within the first quarter.

Education
Kyiv National University of Culture and Arts
Bachelor’s Degree - Hotel & Restaurant Management (2011–2016)

Languages:
English – Professional Working Proficiency
Ukrainian – Native
Russian – Fluent