Руслана
Диспетчер, Truck Dispatcher
- Considering positions:
- Диспетчер, Truck Dispatcher, Логіст, After-hours
- Age:
- 26 years
- City of residence:
- Ivano-Frankivsk
- Ready to work:
- Remote
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Durres, Albania - | [
WWW: Bold Profile
Professional Summary
Dynamic Truck Dispatcher with expertise in coordinating efficient delivery routes and managing real-time logistics
challenges. Strong communication skills foster lasting client relationships, ensuring customer satisfaction. Proficient in
freight rate negotiation and maintaining regulatory compliance for seamless operations.
Skills
• Trucking dispatching • Regulatory compliance
• Strong communication skills • Effective decision making
• Freight rate negotiation • Advanced problem solving
• Stress tolerance • Oral and written communications
Experience
DISPATCHER | 07/2025 - Current
Nova Logistics Express,Inc - Medina, Ohio
• Coordinated dispatch schedules for efficient route planning and timely deliveries.
• Managed incoming calls to address client inquiries and service requests effectively.
• Documented incidents and resolved issues promptly to maintain service quality.
• Assigned drivers to appropriate routes based on customer needs.
• Resolved customer complaints related to service issues or delays.
TRUCK DISPATCHER | 11/2022 - 06/2025
Trans Cargo Lines, Inc
• Coordinated daily schedules for drivers, optimizing routes to enhance delivery efficiency.
• Monitored freight movements, ensuring timely pickups and deliveries while addressing delays proactively.
• Communicated with drivers to provide real-time updates and resolve issues during transportation.
• Developed strong relationships with clients, enhancing customer satisfaction through effective communication and
support.
• Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
• Managed communications between drivers and customers to ensure timely deliveries and high customer
satisfaction.
• Monitored and tracked status of shipments in transit to confirm on-time delivery.
TRUCK DISPATCHER | 07/2022 - 06/2025
VIB Express, Inc
• Coordinated daily schedules for drivers, optimizing routes to enhance delivery efficiency.
• Monitored freight movements, ensuring timely pickups and deliveries while addressing delays proactively.
• Communicated with drivers to provide real-time updates and resolve issues during transportation.
• Developed strong relationships with clients, enhancing customer satisfaction through effective communication and
support.
• Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
• Managed communications between drivers and customers to ensure timely deliveries and high customer
satisfaction.
• Monitored and tracked status of shipments in transit to confirm on-time delivery.
Education
National University "Odesa Law Academy"
Law, 01/2022
National University "Odesa Law Academy"
Psychology, 01/2022
Languages
• English
• Ukrainian
• Polish
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