Іванна

IVANNA CHIPAK
HR MANAGER

[open contact info](look above in the "contact info" section) Lviv, Ukraine [open contact info](look above in the "contact info" section) linkedin

ABOUT ME
I've been working as an HR Manager for over 8 years in an international IT company, so I’ve pretty much seen it all — from
recruitment and onboarding to payroll analytics, reporting, and performance review cycles. I understand both people and
processes and genuinely enjoy combining structure with a human touch.

Right now, I’m open to new opportunities — not only in IT, but also in other fields, such as companies involved in
construction, services, or business management. I’m also happy to consider assistant or coordination roles, where I can
support, organize, and help things run like clockwork. I’m reliable, adaptable, and always ready to step in where it matters.

EDUCATION WORK EXPERIENCE
Gameloft UKR July 2016 - Present
2004 - 2009
LVIV INSTITUTE OF
HR Manager
ECONOMY AND TOURISM Managed HR financial operations: monthly/yearly payroll reports,
Specialty: Tourism compensation, taxes, bonuses; close collaboration with the financial
controller.
Degree: Specialist (Full-time
Prepared HR reports for local/global stakeholders 2×/year: workforce
studies)
planning, salary reviews, retention analysis.
Coordinated 2+ performance review cycles/year: evaluations, rating
calibrations, feedback summaries, promotion tracking.
SKILLS Led full-cycle recruitment: sourcing, interviews, daily candidate
communication, pipeline monitoring (10+ open roles simultaneously).
HR operations & Supported key HR processes: onboarding, development, evaluations,
exit interviews.
administration
Drove external HR branding: company presence on websites, social
Recruitment & employee media, reputation monitoring.
relations Organized 20+ events/year: career fairs, team buildings, internal activities,
trainings.
Communication & presentation
Managed benefit programs: proposed improvements, coordinated with
Consulting & advising external partners.
Organizational & multitasking
Gameloft Lviv February 2015 - July 2016
skills
Adminisrtative Manager
Independent & team work
Oversaw office operations: managed workstations, coordinated
equipment maintenance (PCs, phones, printers, etc.).
Handled procurement and inventory of office supplies and materials.
LANGUAGES Organized meetings and visits: scheduled appointments, coordinated
logistics for guests, delegations, and partners; supported events and
Ukrainian (Fluent)
presentations.
English (Upper Intermediate)
Provided daily administrative support to staff, resolved operational
Polish (Basics)
issues, and helped prevent workplace conflicts.
Managed business correspondence: registered and processed
incoming/outgoing mail, ensured timely dispatch of materials.
 Visa Center Consulate
HOBBIES
General of Poland in Lviv November 2012 - June 2014
Office Manager
Travelling and active workout
Reading Prepared travel and visa documentation: passports, vouchers, work
Embroidering permits, and related paperwork.
Estimated visa-related costs and ensured timely processing.
Supported clients/employees with work visa arrangements and legal
authorizations for employment abroad.

Premier Hotel Dnister April 2010 - August 2012
Administrator of reception

Ensured high-quality customer service and created a welcoming
environment for guests.
Supervised room readiness and cleanliness for arriving visitors.
Informed guests about premium services; managed orders and
monitored execution.
Provided information on local attractions and city infrastructure.
Handled guest documentation and check-in/check-out procedures.
Supported staff coordination and daily operational control.
Resolved guest conflicts and addressed service-related complaints.
Reported service issues and implemented corrective organizational
measures.

Travel Agency “Krayany-Lviv” January 2010 - April 2010
Manager of Tourism

Designed travel packages and negotiated contracts with partners.
Monitored contract compliance and timelines.
Coordinated with service providers to finalize agreements.
Proposed new tourism development opportunities.
Collected client feedback, prepared responses and partner reports.